What are the responsibilities and job description for the Client Account Manager position at Threshold Marketing?
We pride ourselves on building strong, lasting partnerships with our clients through personalized solutions that drive success. We’re looking for a dedicated Client Account Manager to join our team and take a lead role in fostering positive client relationships, ensuring their needs are met, and helping them achieve their goals. If you're an organized, proactive individual who thrives on relationship-building and client satisfaction, this Client Account Manager role is for you!
Client Account Manager Responsibilities:
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Client Account Manager Responsibilities:
- Build and maintain strong relationships with clients, ensuring their goals are understood and met
- Serve as the primary point of contact for client inquiries and provide ongoing support
- Collaborate with internal teams to efficiently address client needs and resolve any issues
- Monitor client progress, track key metrics, and provide regular, insightful updates
- Gather and share client feedback to continuously improve products and services
- Identify potential challenges early and proactively address them to maintain high standards of service
- Excellent communication skills with a client-first mindset
- Proven ability to manage multiple accounts while staying organized in a fast-paced environment
- Strong problem-solving skills and a proactive approach to meeting client needs
- Experience in account management, customer service, or client success is a plus
- A self-motivated, team-oriented individual dedicated to client satisfaction
- A collaborative work environment that values your input and supports your professional growth
- Hands-on training and career development in client account management
- Clear opportunities for advancement in client success and account management
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