What are the responsibilities and job description for the Box Office/Ticket Sales Intern position at Thrillville Thrillbillies?
Get ready to step into the fast-paced world of live events with the Thrillville Thrillbillies Box Office and Ticket Sales Internship! This is your chance to be at the front lines of the excitement, where you’ll help fans secure their spots for unforgettable games and thrilling experiences. As part of our energetic team, you’ll gain hands-on experience in customer service, ticketing operations, and event promotion, all while interacting with enthusiastic fans eager for action. If you’re passionate about sports and love the thrill of making every ticket count, this internship is your gateway to a dynamic career in the heart of the game. Join us and help create unforgettable memories for our fans—your adventure begins here!
The Ticket Sales Intern will assist the Box Office Manager with prospecting and contacting new ticket sales clients to confirm or develop interest for the upcoming season with regards to season tickets, ticket packages, group outings, or suite nights. The Ticket Sales Intern will also help manage ticket information in the eTix ticketing system and keep records current and accurate using CRM. Responsibilities will also include assisting other departments when requested or needed. All job tasks should be performed in compliance with the philosophy, policies, goals, and budget of the Thrillville Thrillbillies Team.
Box Office interns receive a $600.00/mo stipend salary for the summer and are expected to maintain a very challenging schedule throughout the internship. Interns are expected to be at all home games as well as play key roles in executing special events taking place at Mtn Dew Park. Days off are granted throughout the season to help alleviate the challenging schedule.
If a career in sports or events is what you desire, an internship with the Thrillbillies team can be a great benefit. Not only is it an important step professionally, but it’s also a great way to build relationships and network in a fun, fast paced and exciting environment. Our hope for our interns is that they use their experience with us to go on to bigger and better things internally, with another team or in a desired field of interest.
Job Duties:
- Understand and effectively meet or exceed individual and team ticket goals by prospecting for new inside/outside sales accounts through cold calls and telemarketing.
- Develop new season ticket customers and maintain a positive relationship with current ticket holders including answering questions, troubleshooting, taking, and following through on orders, delivering tickets, and arranging for invoicing.
- Operate ticketing software and CRM to keep records current and accurate.
- Assist with mailing/delivering of ticket sales materials.
- Data entry and running ticket/demographic reports
- Promote and sell all types of inventory to clients, providing suggestions for new items.
- Assist Group Sales Department in distribution/processing of tickets and set up and management of group/picnic areas.
- Outbound Group Sales Outreach.
Skills & Qualifications:
- Strong customer service skills and ability to professionally interact with fans.
- Experience with proper phone etiquette.
- Ability to multi-task and work in a fast-paced environment while staying organized.
- Problem solving and conflict management.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Salary : $600
