What are the responsibilities and job description for the Ground Operations Technician II position at Thrive Aviation?
Description
Position Summary
Under the direction of the Base Manager, Ground Operations Technician II supports the day-to-day operations of our Ground Operations team by ensuring our aircraft and facilities are always maintained according to company standards. The Ground Operations Technician II Duties and Responsibilities will include Ground Operations I job description and will have training and competency in all the specialized areas listed below.
Duties and Responsibilities
- Competent in full stock and inventory procedures for all companand managed aircraft.
- Competent in use of all department forms and procedures utilized by department.
- Competent in routine appearance checks and tasks.
- 28V and 45/95 KVA electric and motorized Ground Power Unit training for all company and managed aircraft.
- Lavatory training for all company and managed aircraft.
- Potable Water training for all company and managed aircraft.
- Forklift training.
- Operation of Ground Operations equipment. (non-towing)
- Ownership and accountability of key portions of normal department procedures.
- Full responsibility for interior and exterior appearance of aircraft and stock according department SOPs and checklist.
- Maintains facility appearance by cleaning hangar floors, lounges, and restrooms.
- Ensures company vehicles are always clean and ready.
- Inspects and readies all ground equipment.
- Laundry aircraft linens noting and reporting all damages.
- Perform routine checks and inspections on aircraft and equipment reporting discrepancies.
- Assist flight crews and cabin attendants before and after flights as needed.
- Proficient with Microsoft Office Suite, Google Drive, and related software.
- Must be flexible to work any shift, nights, weekends, and holidays as needed.
- Ability to handle physical workload up to 50 lbs.
- Must be able to work in all climate environments.
- Other duties as assigned by management or senior leadership.
- Must adhere to all departmental safety guidelines in addition to company policies and procedures.
- Ability to handle physical workload up to 50 lbs.
- Must be able to work in all climate environments.
- Assist with Ground Operations as needed and requested.
- Other duties as assigned by management or senior leadership.
Requirements
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform required duties. While performing the duties of this job, the employee is regularly required to sit; use hands to finger and required to reach with hands and arms, perform duties that requiring tooling or machinery, and utilizing hands and fingers to work in tight spaces. The person in this position needs to be able to move about inside the office to access file cabinets, office machinery, etc. There is a constant operation of a telephone and computer. The employee may also work in a variety of temperatures and climates. The employee may be lifting up to 50 lbs. Specific vision abilities required by this job include close vision and ability to adjust and focus. The employee will be required to regularly perform at heights up to 25 feet and must be able to climb ladders, stairs, and scissor lift equipment.
Work Environment
- The work environment will include a variety of climates as some duties will be performed in hangar space that is not temperature controlled.
- The noise level in the work environment is usually moderate but can be extremely loud.
Experience & Qualifications
The most successful candidate in the position will meet most, if not all, of the following criteria.
- Must be at least 21 years of age.
- Ability to work flexible schedules, including nights, weekends, and holidays
- Aviation experience and knowledge preferred
- Ability to include close vision and depth perception, ability to visually focus and see colors.
- Ability to use tools, equipment, and materials in the aircraft detailing process.
- Detailed work ethic and able to demonstrate ability to work on own as well in group/team environment
- Professional appearance and grooming standards
- Works well under timelines.
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Outstanding organizational and multi-tasking capabilities.
- Able to handle a fast-paced environment.
- Exceptional problem-solving skills.
- Proficient with Microsoft Office Suite, Google Drive, and related software.
