Demo

Medical Receptionist

Thrive Center for Health
Grand Rapids, MI Full Time
POSTED ON 1/21/2025
AVAILABLE BEFORE 3/21/2025

Job Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing front desk operations in a busy medical office. This role requires a strong understanding of medical office procedures, patient care coordination, and adherence to HIPAA regulations.

Responsibilities

  • Greet patients and visitors warmly, ensuring a positive first impression of the clinic.
  • Manage front desk operations, including answering phones, scheduling appointments, and checking in patients.
  • Maintain accurate medical records and documentation review to ensure compliance with healthcare standards.
  • Assist with medical billing processes and verify insurance information as needed.
  • Coordinate care plans by communicating effectively with healthcare providers and patients.
  • Ensure the confidentiality of patient information in accordance with HIPAA regulations.
  • Utilize Athenahealth software for managing patient records and appointments efficiently.
  • Support the overall management of the medical office by performing administrative tasks as required.

Requirements

  • Previous experience in a front desk role within a medical office is preferred.
  • Familiarity with medical records management and documentation review is essential.
  • Knowledge of medical billing processes and insurance verification is a plus.
  • Strong organizational skills with attention to detail in handling patient information.
  • Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
  • Ability to work in a fast-paced environment while maintaining professionalism and compassion.
  • Understanding of HIPAA regulations to ensure patient confidentiality is maintained at all times.
  • Experience with clinic management software such as Athenahealth is desirable but not mandatory.

Join our team as a Medical Receptionist where you can make a difference in the lives of our patients while enjoying a dynamic work environment!

Job Type: Part-time

Pay: $16.58 - $20.00 per hour

Expected hours: 18 – 24 per week

Benefits:

  • Employee discount
  • Flexible schedule
  • Free parking
  • On-the-job training
  • Paid time off

Medical Specialty:

  • Psychiatry

Schedule:

  • 8 hour shift
  • No nights
  • No weekends

Experience:

  • Customer service: 2 years (Preferred)
  • Medical terminology: 1 year (Preferred)
  • Computer skills: 4 years (Preferred)

Ability to Commute:

  • Grand Rapids, MI 49546 (Required)

Ability to Relocate:

  • Grand Rapids, MI 49546: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $20

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