Manager of Development Communications and Events

Description

As a key member of the development team, the Manager of Development Communications and Events helps build awareness of Thrive Counseling Center and plans and implements strategies to engage, retain, and steward donors. The position is responsible for the planning and execution of two to three annual appeals, several fundraising and donor engagement events, and a communications program designed to attract and retain current and prospective donors and raise awareness of the agency among external audiences generally. The Manager of Development Communications and Events also oversees the work of the Thrive Associate Board. This position reports to the Development Director and collaborates regularly with Thrive staff, board members and agency partners to achieve goals.

Requirements

Essential Job Functions/Responsibilities:

• Develops and implements a comprehensive communications plan that builds community awareness and invites donors to engage in Thrive’s mission and vision.  

• Co-creates and manages the agency’s voice through all channels including social media and website. 

• Builds the strategy, narrative, and communication timeline for targeted audiences and groups including annual fund donors, volunteers, and the community-at-large. 

• Conceives and implements two to three annual giving campaigns per year, including direct mail and online solicitation outreach.  

• Plans and manages the execution of one fundraising benefit and several small engagement events each year, working in close collaboration with the Development Director, Executive Director and Thrive Board of Directors. 

• Develops and provides oversight of the production of collateral materials including the annual report, presentations, donor impact reports, and brochures. 

• Manages the promotion of community outreach and awareness-building initiatives, including a discussion series. 

• Other relevant duties as assigned.

Accountability:

• Reports to the Development Director.

• Adheres to the policies and procedures of the Agency, including privacy and donor confidentiality guidelines.

Qualifications:

• Bachelor’s degree

• Three years of experience in non-profit development, communications or marketing

• Two years of experience with fundraising events 

• Resourceful approach and a drive to achieve results 

• Superior communication skills, including highly developed interpersonal, research, presentation and writing skills, must be precise and detail-oriented

• Ability to craft strong written communications, including proposals and stewardship materials, in a clear and compelling manner

• Experience with relational databases in a fundraising environment

• Proficiency in Microsoft Office, Canva, donor databases, social media and e-communications tools

Competencies: To perform the job successfully, an individual should demonstrate the following competencies:

• Problem-solving: Identifies issues, effectively structures problems, analyses data to produce insights, and generates wise, actionable recommendations. 

• Communication: Demonstrates a high level of proficiency and creativity in digital communications, including email and social media platforms; engages in effective verbal communication in a variety of settings; manages volunteers with tack and judgement to enhance their engagement with the agency.

• Organization: Prioritizes tasks effectively; accomplishes tasks efficiently; follows through on all commitments; breaks down large projects to make them manageable; effectively manages complex projects involving multiple actors. 

• Technical Skills: Utilizes a variety of digital communications tools to achieve goals; produces reports that effectively communicate fundraising results; analyzes trends and comparative data; understands database structures and maintenance. Assesses own strengths and weaknesses and pursues training opportunities.

• Results-orientation: Strives consistently to achieve goals, working creatively to overcome barriers 

• Interpersonal Skills: Focuses on effective problem-solving; maintains confidentiality; values the contributions of others and listens attentively; maintains calm under pressure; accepts responsibility for own actions; follows through on commitments.

• Quality: Demonstrates accuracy and thoroughness; applies feedback to improve performance; monitors own work to ensure quality.