What are the responsibilities and job description for the Dental Office Front Desk position at Thrive Dental Wellness?
Job Overview
We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will serve as the first point of contact for our clients and patients, ensuring a welcoming and efficient experience. This role requires strong communication skills, excellent computer skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
Responsibilities
- Greet and assist patients and visitors upon arrival, providing excellent customer service.
- Manage appointment scheduling and confirmations using computerized systems.
- Handle patient inquiries regarding services, billing, and insurance information.
- Maintain accurate patient records, including filing documents and managing health information management systems.
- Process dental insurance claims and ensure compliance with relevant regulations.
- Collaborate with healthcare professionals to ensure smooth operations at the front desk.
- Assist in managing office supplies and maintaining a clean, organized front desk area.
- Be a great team player and communicate effectively with dental assistants and doctor to optimize schedule flow.
Experience
- Previous experience in a front desk or receptionist role is preferred.
- Familiarity with dental billing processes and health information management is a plus.
- Proficiency in using software systems such as Oryx is desirable.
- Strong organizational skills with the ability to multitask effectively.
- Excellent verbal and written communication skills; bilingual abilities are an advantage.
- A commitment to providing exceptional patient service in a professional manner.
Join our team as a Front Desk Agent where you can make a positive impact on our patients' experiences while developing your career in a supportive environment.
Job Type: Part-time
Pay: $17.00 - $27.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- On-the-job training
- Opportunities for advancement
Medical Specialty:
- Holistic Medicine
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- No nights
- No weekends
Experience:
- Customer service: 1 year (Preferred)
- Dental office: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Monmouth Junction, NJ 08852 (Required)
Ability to Relocate:
- Monmouth Junction, NJ 08852: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $27