Receptionist/Office Assistant

Receptionist/ Office Assistant

Role, Responsibilities, Results, Requirements

Thrive Holistic Medicine LLC

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About Thrive Holistic Medicine:

We are seeking a receptionist/office assistant who can help schedule appointments and help with the flow of our clients/patients as they arrive at appointments and leave after their appointment. We have the most amazing clients and patients whom we get to know closely because we are a locally-owned business with a positive and friendly atmosphere. The majority of our clients and patients are working on any of the following: gut health, hormone health, detoxification, weight loss, immune system optimization, and mental health.

We're seeking for someone who has an amazing attitude and the potential to become an office manager as we grow and expand our services.

Prior experience isn't required as long as you have the desire and motivation to learn!

**You must complete the assessments on really and attach your resume and cover letter. In your cover letter, include a sentence stating your favorite vegetable, otherwise your application will be discarded.**

Position:

Receptionist/ Office Assistant

Role (Overview of the Position)

• This position is responsible for supporting practitioners with tasks around the office, mostly communicating with potential and current patients/clients regarding appointments. This position will be responsible for helping with managing the day-to-day tasks needed by all practitioners as well as booking, invoicing, stocking & ordering products, and fulfilling duties assigned to the role.
• Ability to advance with pay and duties, dependent upon performance and attitude.

Responsibilities (Tasks Associated with the Role)

• Manage booking calendar. Look ahead for any possible double bookings or discrepancies.
• Ensure all new patients/clients have filled out intake and consent forms.
• Invoice with accuracy.
• Promptly answer incoming calls, text messages, and emails in a knowledgeable way.
• Refill the Berkey water filter continuously throughout the day.
• Completing all daily tasks in a timely manner.
• Make sure there are 5 Naturopathic Medicine Welcome Folders in the black cabinet
• Make sure there are 10 Colonic Welcome Folders in the black cabinet
• Make sure there are 5 blank copies of all of the following in the black cabinet: consent form, naturopathic intake form, colonic intake form.
• Ensure all patient files and labs are filed away at the end of every shift.

Results (Expected Accomplishments)

• Work with our naturopathic doctor/owner to maintain a positive client/patient experience.
• Understand all company products, services, and how to direct a patient to any of the clinicians in the office in a confident manner.
• Ability to exercise good judgment in a variety of situations.
• Strong written and verbal communication, administrative and organizational skills.
• Ability to maintain a realistic balance among multiple priorities.
• Ability to work independently on assigned tasks and must be able to work under pressure at times to handle a wide variety of tasks and confidential matters with discretion.
• Utilize selling skills to promote patient/client re-bookings with all practitioners.
• Make sure all clients/patients feel comfortable and taken care of before and after their appointments.

Requirements (Expected Proficiencies)

• Interested in holistic healthcare.
• Excellent written and verbal and written communication skills.
• Ability to prioritize duties and handle high-speed tasks as they arise on a daily basis.
• Excitement for helping the clinic grow and give every patient/client the best experience while working with us.
• Excellent attention to detail.
• Motivated and energetic with a positive can-do attitude.
• Helpful and supportive spirit- solution solver.
• Professional attitude and presentation
• Ability to work autonomously, employ initiative to find solutions, prioritize and exercise discretion.
• Ability to implement and take charge without direct supervision and guidance.
• Excellent organizational skills.
• A proactive and flexible approach to work

Hours

• 30-36 hours/week
• Mondays-Fridays

Benefits: In addition to the hourly wage, after 90 days of employment you'd be eligible for our monthly revenue-sharing bonus and 50% discount on services.

This job description is not all-inclusive and certain activities, duties or responsibilities may be required of the employee as needed.

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

• Employee discount

Schedule:

• Day shift
• Monday to Friday

Pay may depend on skills and/or qualifications

Work Location: In person

Salary : $15