What are the responsibilities and job description for the Problem Solve Specialist - (Frozen) position at Thrive Market?
ABOUT THRIVE MARKET
Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices, while matching every paid membership with a free one for someone in need. Every day, we leverage innovative technology and member-first thinking to help our over 1,600,000 members find better products, support better brands, and build a better world in the process. We are also a Certified B Corporation, a Public Benefit Corporation, and a Climate Neutral Certified company.
Join us as we bring healthy and sustainable living to millions of Americans in the years to come.
THE ROLE
At Thrive Market, we have fun, we love what we do and it shows by our expansive growth. Our Thrivers are the backbone of our success.
With the continued growth of our Fulfillment Center in Sparks, NV, we have some exciting employment opportunities. Come experience all that we offer and Thrive along with us!
We currently have an opportunity for a highly motivated team player as a Problem Solve Specialist. This position is responsible for all assigned tasks relating to inventory control, including maintaining inventory counts and communicating inventory needs and status to our fulfillment and operations teams.
SCHEDULE
Sunday - Wednesday, 5:30am-4:00pm (overtime as needed)
\n- Conduct pack replacements to complete orders
- Support all functions of outbound
- Problem solve why an order would not process and ship
- Apply and ensure compliance with inventory processes and procedures
- Stow, scan, pick, pack, load, unload, inspect and audit all with safety, care and speed
- Perform other duties as assigned with the flexibility to rotate to other departments and work extended hours as necessary to support the business
- Consistently meets established performance standards for the role, including (but not limited too), safety, quality, productivity, and teamwork
- Accurately read labels on products, product containers and packages, and follow electronic and/or paper order picking details
- Must be able to lift items weighing 1 to 50 pounds
- Must be able to stand/walk for 8 to 12 hours a day
- Must be willing to work in a cold / freezer work environment
- Must be comfortable working in a multi-temperature environment ranging from -10 degrees to 40 degrees Fahrenheit and outside ambient temperatures (including heat and cold)
- Must be able to bend and/or squat to get to product(s) in lower picking levels and must be able to reach at, or above shoulder level to get to product(s) located in the higher picking locations
- Must have adequate hearing to hear warnings from powered vehicles, emergency alarms, and announcements
- May perform other duties as requested by the Supervisor or other functions of the operation as needed to ensure a quality experience to our members
- May be exposed to fumes and odors on occasion
- High School Diploma or GED Equivalent
- Preferred, 2-year degree in logistics or inventory management
- Ability to physically count and move products on shelves, racks, and pallets
- Ability to read and interpret documents such as inventory reports, operating procedures to ensure inventory is audited and accurate
- Ability to effectively communicate both verbally and written
- Must be able to safely operate all powered equipment (forklift, electric pallet jacks, manlift)
- Comprehensive health benefits (medical, dental, vision, life, and disability)
- Competitive pay equity
- Multiple work schedules available
- Opportunities for advancement. We have programs that will start you on a path and train you along the way
- Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
- Free Thrive Market membership and discount on private-label products
- Casual atmosphere and great people to work with
- Compensation Description - The starting pay rate for this position is $20.00.
- Rate of pay may increase over time based upon: skill, level of responsibility, additional duties, seniority, quantity or quality of production or other legitimate, business-related factors.
- Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Accrued PTO, and more!
Salary : $20