What are the responsibilities and job description for the Front and Back Office Medical Assistant position at Thrive Men's Clinic?
About us
Thrive Men's Clinic is a high-end clinic geared towards helping men live a healthier and happier lifestyle by providing hormone replacement therapy, ED treatments, hair loss treatments, and IV Drips.
Answering calls/SMS (virtual and in-office) and providing information to potential patients about the services that we provide
Scheduling patients at times that work with physician’s schedule
Answering calls and texts (virtual and in-office) from existing patients and addressing their concerns
Contacting patients via text message to inform them of upcoming appointment
Contacting patients when their payments failed in order to collect payment
Drawing patient’s blood and taking their vitals (training will be provided)
Operating lab equipment to run patient labs (training will be provided)
Managing patient inflow and outflow to minimize the time spent at the clinic
Maintaining inventory count and ordering supplies from various vendors
Maintaining an organized folders with paperwork for laboratory audits
Training patients on how to inject medications (you will be trained on this)
Troubleshoot laboratory equipment and electronic medical records with technical support
Maintain logs and meticulous records for regulatory agencies overseeing licenses
Clean and sanitize office and patient rooms
Prepare patient supplies in advance to minimize wait times
Build relationships with patients and serve as a patient liaison
Description:
We are seeking a highly energetic, enthusiastic, experienced, and organized individual who will work as the second-in-command at a men’s hormone clinic. You will be responsible for the day-to-day operations and be the contact person for patients to contact with any concerns. As a medical practice, there are certain regulatory requirements that you will be responsible for so it’s important that you’re highly organized. You'll also have the opportunity to earn while you're at home by answering phones/text messages.
Job Type: Part-time
Pay: $28.00 - $29.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Professional development assistance
Schedule:
- No nights
Work Location: In person
Salary : $28 - $29