What are the responsibilities and job description for the Veterinary Client Service Representative position at Thrive Pet Healthcare?
Veterinary Client Service Representative
Tehachapi, CA
Full-Time
Tehachapi Veterinary Hospital, a Thrive Pet Healthcare partner, is looking for a Client Service Representative to join our amazing veterinary team!
Tehachapi Premier Place for Pets has everything our client’s pet could possibly need at one location. From complete veterinary care at our state of the art diagnostic and surgical facilities at Tehachapi Veterinary Hospital, to pampered pet boarding. Come be a part of this amazing team!
Hourly compensation starting at $18 / hour; actual compensation based on skillset, credentials and experience
Client Service Job Duties:
- Greeting clients with enthusiasm.
- Ability to interface with the public in a respectful and constructive manner.
- Answering a multi-line phone system.
- Gather patient history/information.
- Educate clients on care.
- Schedule daily appointments, organize next day procedures.
- Outline costs and fees in a positive light while supporting hospital payment policies.
- Respond to emergencies when they arise.
- Ability to work in a fast paced environment while managing multiple tasks.
- Ensure comfort of clients and patients during wait times, explain any delays to clients.
- Work with technicians and doctors to ensure patients and clients receive best care.
- Weekend and evening availability.
- Strong critical thinking skills and adaptability.
- Must enjoy working with animals.
- And more.
Client Service Job Requirements:
- 2 Years Veterinary Hospital Experience (Preferred)
- Customer Service Experience (Required)
- High School Diploma or Equivalent
Client Service Benefits:
We offer an incredible benefits package including health, dental, vision, 401K, paid parental leave, and amazing pet benefits!
Interested? We’d love to hear from you.
Apply today! We look forward to hearing from you!
We offer an incredible benefits package including health, dental, vision, 401K, paid parental leave, and amazing pet benefits!
Interested? We’d love to hear from you.
Apply today! We look forward to hearing from you!
Salary : $18
