What are the responsibilities and job description for the Veterinary Client Service Representative position at Thrive Pet Healthcare?
Thrive Pet Healthcare Specialists San Antonio is seeking Full-Time Customer Service Representatives to join our AMAZING team!
Shifts: 4 day, 10 hour shift 6pm-4am
The Customer Service Representative is the first person that a client will meet upon entering our facility and should be courteous and helpful at all times. The ideal candidate would be a positive person who can professionally treat any situation with a smile on their face.
Our ideal candidate:
- Recent experience as a veterinary receptionist or medical office receptionist
- Exceptional customer service and communication skills
- Is self-motivated and able to work independently
- Is a great team player
- Has experience with answering multi-phone lines
- Has basic knowledge of Microsoft Office
- Is familiar with standard office equipment
- Can problem-solve
- Weekend and holiday availability
Job responsibilities include, but are not limited to:
- Answer phones and greeting clients and patients
- Accurately enter client information, collect payments, and print receipts
- Maintain an individual cash box which is to be balanced at the end of each shift
- Consistently provide exceptional customer service in a positive manner
Our benefits package is the best in the industry and includes health, dental, vision, paid parental leave, 401(k) matching, paid time off, pet benefits, and much more!
