What are the responsibilities and job description for the Expo position at Thrive Restaurant Group Career Center?
Expediter - Applebee’s
Thrive Restaurant Group is a family-owned restaurant company that’s been in business for over 50 years, and we’re looking for the next member of our family. We are committed to making a difference in the lives of the people we serve and the communities in which we live. If you want to work in a fun, family atmosphere and are interested in learning business, leadership, and hospitality, this is the place for you.
In Applebee’s, we’re known as Legacy Apple. Applebee’s has become synonymous with the neighborhood, which inspires us to be a good neighbor in the communities we serve, not just a great place to eat. Whether we’re helping save a high school prom, or raising money for children battling cancer, we’ve given over $5 million to strengthen the lives and relationships in our communities. Our guiding value is “Be a Good Neighbor”.
Role: Expediter
Invitation: To make a difference by loving people through coordination and communication. You’ll be responsible for orchestrating all outgoing food items from the kitchen coordinating with servers and kitchen staff to create a seamless service experience. You’ll make sure all plates that leave the kitchen have high standards of plate presentation and food quality.
Specific Functions and Duties:
- Receive all incoming food orders (15%*).
- Clock in tickets and assure ticket cook times meet or exceed our standards (20%*).
- Communicate between the service staff and kitchen staff. (5%*)
- Complete all plate presentations per the recipe/plate presentation specifications (30%*).
- Pass a final quality check on the food for plate presentation, temperature, garnish and time (5%*).
- Coordinate food delivery with food runners (20%*).
- Set-up expediter station, keeping it clean, organized and stocked throughout the shift (5%*).
Qualification Standards:
- A desire to care for others, grow, and learn.
- A positive attitude.
- Mobility required during the entire shift.
- Reading, writing, basic math and verbal communication skills required.
- Ability to wipe down shelves, pick debris up off the floor and wipe down counters.
- Able to respond in emergency situations to avoid imminent danger to self and others.
Physical Requirements:
There are physical demands that come with this role. To be successful in this role you’ll be regularly required to 1) navigate throughout the restaurant and communicate with guests, 2) move and grasp items up to five pounds, 3) occasionally lift and/or move up to 25 pounds, 4) bend and stoop. You must have adequate vision to be able to discern cleanliness throughout the restaurant and operate a touchscreen. To perform these essential functions, reasonable accommodations may be made if you have disabilities.
