What are the responsibilities and job description for the Accounts Receivable Clerk position at ThriveDX?
This role involves managing student loan data by collaborating with AR clerks, admissions, and collections teams to ensure accuracy, timely submission, and issue resolution with universities. The position requires regular communication with universities, state organizations, and financial institutions to track loan statuses, process refunds, and oversee invoicing and payment follow-ups. Candidates should have experience in accounts receivable, strong organizational and communication skills, proficiency in Excel, and the ability to work independently while managing multiple priorities.
Responsibilities
- Work with AR clerks, admissions and collections teams to verify accuracy and completeness of student loan data
- Submit student loan data to each university in a timely manner
- Communicate regularly with universities to confirm the status of student loan data
- Work with Admissions and AR team to resolve any issues that arise during the university’s loan certification and funding process
- Based on disbursements confirmed by the university, invoice university on their prescribed frequency and follow up to determine expected payment dates
- Work directly with state organizations, as needed, to collect workforce development funds
- Work directly with Sallie Mae, as needed, to return any approved loan refunds
- Update the AR aging on a weekly basis with status of each student loan and expected payment timing for cash flow purposes
- Meet with FP&A team weekly to review cash flow expectations
- Meet with collections and AR team on a weekly basis to assist with and resolve any issues or discrepancies related to outstanding student loans
- Schedule and manage kick-off and close-out meetings for each class. Work with AR, National Admissions, and Learner Services to identify issues and follow-up with all involved to ensure issues are resolved timely
Qualifications:
- Accounts receivable invoicing and collections experience
- Strong attention to detail to ensure accuracy of all work
- Ability to work independently, leveraging available tools and resources
- Strong communication skills, both verbal and written
- Intermediate Excel skills (xlookups, pivot tables, filters, etc.)
- Strong organizational skills with ability to manage multiple priorities, deadlines, and projects effectively
- Experience working directly with external stakeholders
