Licensed Client Services Administrator

Organization/Business Overview:

COR Financial Group is an independent financial services practice of Thrivent Financial. We take a broad-based approach to helping our clients achieve multiple financial goals. COR Financial Group helps our clients analyze their current situation, develop in-depth financial programs, and help them implement an integrated financial strategy.

Thrivent Financial is a faith-based, not-for-profit financial services organization with approximately 2.6 million clients. As the nation's largest fraternal benefit society, we're here solely to help others. We help every day through the financial solutions we offer, the client activities we support, and the resources we provide to the Christian community and nonprofit organizations. Thrivent Investment Management Inc. is a FINRA and SIPC member and a wholly owned subsidiary of Thrivent Financial.

Position summary:

The Licensed Client Service Administrator (CSA) position is critical for achieving leverage of the advisor’s time. This position supports daily operations of the practice including providing licensed support, responding to client service requests, completing post meeting work, maintaining client information, and other administrative tasks as assigned. The Licensed Client Service Administrator reports to and is employed by COR Financial Group.

Benefits include: 401k available after 6 months, Paid Time Off, Holiday Pay, Medical Benefits (Medical, Vision, Dental, Term life, Disability)

Compensation: $75,000-90,000 dependent upon licensure and experience.

This position will either sit out of Ann Arbor, MI or West Bend, WI office.

Position Roles/Responsibilities/Accountabilities

• Assist Lead Advisors with preparation and follow up for client meetings
• Research and answer questions for clients
• Fill out necessary forms for opening or maintaining accounts and complete applications to the point of signature for advisors to finalize and approve
• Provide fund values and answer other securities (including, if appropriately licensed, variable insurance and annuities) product-related questions and/or questions related to investment advisory services for clients
• Collaborate with financial advisors (FA) to assist customer/member to purchase, sell, hold or exchange securities products
• Accepting and/or entering securities trade orders from customers, including unsolicited trade orders
• Verbal or written communications with prospective or existing customers regarding financial matters
• Monitor new applications and new accounts/account transfers through the underwriting and transfer process until completion.
• Collaborate with external companies to Initiate asset transfers
• Process internal and external forms and track completion of request
• Manually enter information provided by the financial advisors into electronic application systems and email, lock sign or submit.
• Update Salesforce with client contact and preference information
• Research products and contact carriers for information
• Set up and retrieve reports in the portfolio management system
• Obtaining customer financial and/or suitability information
• Support questions and transactions with variable insurance and annuities products, if appropriately licensed
• Additional responsibilities may be assigned in accordance with licensure and business needs
• Note CANNOT be listed as the servicing representative AND need to note their FA is selling agent within the rep questionnaire.
  
  

Position Qualifications

• Securities or insurance industry experience preferred
• Must be securities registered (series 7/66 or 7/63/65).
• Must be insurance licensed/appointed
• Must be securities registered and insurance licensed/appointed in all states in which they are performing activities requiring licensing and registration
• Must be willing to complete the appropriate Long Term Care training required in the states in which support work would be conducted
• If work on variable insurance or annuities is conducted, must be appropriately licensed/appointed and registered for variable products
• Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, SharePoint) or ability to learn
• Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
• Ability to maintain integrity of sensitive/confidential information
• Basic understanding of our products, services, and Thrivent Financial
  
  

Competencies

• Planning/Organizing
• Client Focus
• Communication
• Interpersonal Skills
• Teamwork and Collaboration
• Adaptability/Flexibility
  
  

External/Internal Dependencies

• Must be able to work with all roles of the team
• Must be able to represent the organization in work with external clients
• Must be able to cultivate and maintain relationships with outside organizations
  
  

As part of COR Financial Group recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.

All persons with access to Wealthscape are deemed Access Persons and are subject to Compliance with the firm’s Code of Ethics which requires all outside brokerage accounts to be maintained at one of the firms designated by TIMI.

Pay Transparency

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.