What are the responsibilities and job description for the RCD - Regional Clinic Director - Remote position at Thriveworks?
Regional Clinic Director
Full time - Salary: $80,000 with bonus opportunity
About Thriveworks
Our mission at Thriveworks is to help people live happy, successful lives. We believe that everyone can benefit from working with a skilled and caring mental health professional. That's why Thriveworks was founded—to help those seeking counseling or coaching gain access to truly exceptional providers.
About the Job
The Regional Clinic Director serves as the direct supervisor and main point of contact for 75-100 clinicians (remote, hybrid, and in-person). The RCD is responsible for day-to-day management of their team, including tracking performance metrics for individuals and for their assigned region, and ensuring quality of clinical care.
Key Responsibilities
- Provide clinicians with the tools and support to succeed at their job and provide quality care for clients, throughout the clinician lifecycle
- Performance manage clinicians, including: quality of care, professionalism, and alignment with Thriveworks core values
- Cascade internal messaging and assist with change management to ensure company-wide adoption
- Work with other departments to provide needed information and support for key business operations
- Identify and advocate for the needs of their assigned clinical region and clinicians
- Assist with the resolution of serious incident reports, client complaints, and safety-related concerns that may occur within their assigned region
- Manage office space utilization with focus on efficiency and capacity
Basic Qualifications
- An active and unrestricted professional licensure in the mental health field
- Two (2) years of management experience in a professional medical setting
- Experience as a Thriveworks clinician, during which time the candidate maintained regular compliance and good standing
- Proficient in Google Suite and related software, AdvanceMD, and other Thriveworks platforms
Preferred Qualifications
- Confidence with the ability to inspire and motivate individuals.
- A proven track record in business operations, change management and
- Excellent written and verbal communication skills
- Highly organized and efficient with time management and task completion
- Work independently and with a team to produce excellent results
- Ability to work under pressure in a fast-paced environment
Career Progression
Potential career path at Thriveworks:
- Executive Clinic Director
- Vice President of Clinic Operations
- Chief Counseling Officer and SVP of Talk Therapy Operations
Benefits
- Opportunity to work remotely
- Professional development & advancement opportunities
- PTO
- Bonus potential
- 401K with 3% employer match
- Healthcare, dental, vision, and life insurance benefits
- Professional EAP program for team member & household
- Additional coverage options available such as: Short Term Disability, Long Term Disability, Group Accident Insurance
Successful Thriveworks employees believe in our mission to help people live happy, healthy lives. They also embody our core values, which focus on the ability and willingness to adapt, raise the bar, act with integrity, achieve our goals, and work well together.
Physical demands for Thriveworks positions may include being sedentary for long periods of time. Entering text or data into a computer by means of a traditional keyboard is also a requirement.
Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team.
Salary : $80,000 - $0
