Quality Lead

Thruway Fasteners, Inc. is one of the leading distributors of industrial products, supplying hundreds of original equipment manufacturers in 40 states and 28 countries. We help customers increase efficiency, drive growth, and rapidly respond to unique business challenges and opportunities. Thruway utilizes custom technology applications and vast industry specific knowledge to develop unique and flexible product management solutions. Headquartered in North Tonawanda, NY, Thruway has six branch locations across New York, Pennsylvania and Georgia.

POSITION SUMMARY:

Assist in compliance with Thruways Quality Management System (QMS) which is certified to ISO-9001 (as revised), and AS-9100 (as revised). Continually improve quality performance, customer satisfaction and technical alignment of products to customers specs, prints, standards, fit/form/function.

This individual has responsibility and authority to carry out assigned tasks

ESSENTIAL TASKS:

• Evaluate and review customer drawings and specifications against supply chain provided products to ensure products meet or exceed all requirements.
  • Facilitate approval of alternate products as needed with Customer and Thruway teams.
• Hands-on and timely inspection of product using electronic inspection software (PQS).
• Gauge and measuring device usage, calibration and maintenance.
• Assist CQM and GM in training and ensuring branch personnel follow the Thruway quality manual (QM), procedures (PR), and work instructions (WI). Elevate non-compliance to GM and CQM.
• Prepare for and undergoing audits: Customer, Vendor and Certification as needed
• Understand and implement concepts such as: CAPA, 5S, TCM, Six-Sigma and Continuous Improvement
• Act as point person between customer and Thruway supply chain on all branch quality issues. Systematically navigate and document effectively from: first awareness of issue, containment, root cause analysis and preventative/corrective action (CAPA) until acceptance of long-term corrective action by customer and/or vendor.
• Gather, post and distribute quality metrics to branch (month end, quarter end and year-end
  • On-time-performance (OTP), Parts-Per-Million (PPM) and returns with reason code
• Assist with physical inventories and warehouse functions as required and timely
• Assist in monthly safety walk-thru inspections as needed, work with Management to rectify findings
• Implement safety training, policy and reminders as created by CQM

QUALIFICATIONS:

• Documented Experience (2 years) in a direct quality role required
• Experience in manufacturing environments and Electro/Mechanical hardware
• Experience with auditing or being audited to the ISO-9001 or AS-9100/9120 standard preferred
• OSHA 10HR course completion preferred

KNOWLEDGE, SKILLS & ABILITIES:

• Safely operate forklift and pallet jacks
• Problem-solving, time-management, organizational and analytical ability.
• Accuracy and meticulous attention to detail.
• Proficient in MS Office Suite products and ERP systems
• Possession of Valid Driver's License

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to stand. The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls and to climb or balance. The employee must regularly lift and move up to 50 pounds.

TRAVEL:

The majority of the time will be spent onsite at a Thruway distribution facility. Day travel to other Thruway facilities (NY, PA) or customer locations may be required.

Thruway Fasteners, Inc. offers a comprehensive benefit program for eligible employees including; medical, dental, vision, life insurance, disability plans, accident protection, critical illness, legal shield/ID shield plans, Paid Time Off, Paid Holidays, and 401k retirement plan with employer match.

Thruway Fasteners, Inc. is an Equal Opportunity Employer committed to engaging a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. The chosen candidate must successfully pass pre-employment background check and drug screen.