What are the responsibilities and job description for the Steakhouse Hostperson - PT position at Thunder Valley Casino?
Host Person performs service responsibilities in accordance with all Company standards, policies, and procedures. He/she is responsible for greeting and seating guests, taking reservations inputting reservations into automated reservation system as well as controlling rotation utilizing automated seating system and ensures that bus persons have tables cleared and reset on a timely basis. This position requires extensive physical movement to include the use of arms and legs, walking, stretching, pulling, carrying and raising arms above ones head
Qualifications
- Responsible for practicing, supporting, and promoting Thunder Valley Casinos Winning Attitude Company-wide culture and demonstrating Thunder Valley Casinos AAA Four Diamond Service Standards at all times.
- Greet guests at door verbally, communicating with them Good Evening and inquiring about number of guests in party.
- Reservation taking and confirmation and automated seating, requires minor computer skills with touch screen technology.
- Leading guests to table, pulling out chairs for guests to be seated; handing menus to guests.
- Walking repeatedly back and forth seating guests.
- Bussing and resetting tables with appropriate utensils as needed.
- Responsible for answering the telephone.
- Ensuring that Team Members are notified that the manager on duty has closed down stations.
