What are the responsibilities and job description for the TABLE GAMES DEALER position at THUNDERBIRD CASINO?
Job Details
Description
Position Summary
The Table Games Dealer is responsible for overseeing and operation table games for Thunderbird Entertainment Center, Inc. The Table Games Dealer will deal out cards or blocks to patrons for games of chance, in addition to supervising players, checking hands for winnings and collect or deal out chips accordingly. The Table Games Dealer will generate revenue for Thunderbird Entertainment Center, Inc. while providing entertainment for players and ensuring the proper guidelines for State/Federal/Tribal Laws and Regulations in addition to departmental policy and procedures are followed at all times. The Cage Cashier will work hours appropriate to meet the needs of the business, which may include nights, weekends and holidays.
Essential Functions of the Position
- Ensure Thunderbird quality guest service and cheerful atmosphere maintained in your department.
- Ensure safety and cleanliness of department at all times
- Make good and proper decisions that reflect positively on you and the Casino
- Responsible for the compilation of all necessary information and preparation of reports needed to comply with Tribal, Federal, and State regulations
- Maintain proper compliance at all times
- Run cash drawer to assist guests
- Handle large amounts of cash
- Cash out guests tickets
- Pay out jackpots and payouts
- Cash checks, credit card and EFTs
- Track guests under guidelines set forth in Title 31 training
- Exchange coins and chips for guests
- Deal with guests in an efficient and friendly manner
- Keep accurate records of monetary exchanges and vouchers
- Maintain Cage security according to policies and procedures
- Obtain customer signatures as policy demands
- Maintain good working relationship with all co-workers and general public
- Perform other duties as assigned
Qualifications
Job Knowledge, Skills and Abilities
- Strong attention to detail and excellent organizational skills.
- Knowledge and experience with modern office equipment and its usage.
- Demonstrated ability to handle multiple tasks simultaneously; skill in working in an environment subject to constant interruptions and quickly changing priorities; ability to prioritize responsibilities when necessary; effective time-management skills.
- Knowledge of the operation of a variety of computer software, including word processing and 10 key and proficient typing.
- Knowledge of cash and ticket handling procedures.
- Knowledge of Tribal/State/Federal laws and regulations.
- Knowledge of National Indian Gaming Commission (NIGC) and the Indian Gaming Regulatory Act (IGRA).
- Excellent interpersonal and communication skills to establish and maintain effective working relationships with staff, vendors, Board members, and the public, both in person and through phone, e-mail and written correspondence.
- Ability to learn quickly, self-leader with initiative, highly flexible and comfortable in a constantly changing environment.
- Ability and accuracy to handle large sums of money.
- Skill in communication with guest and employees in any situation.
- Good math skills and ability to use those skills quickly.
- Ability to work in a fast paced environment and work well under pressure.
Supervisory Responsibilities
No direct supervisory responsibilities, but will assist guests at the Cage.
Physical Demands
- Required to walk, sit and stand for periods of time.
- Ability to push, lift and carry up to 50 lbs.
- Ability to bend, stoop, kneel and move intermittently throughout the day.
Work Environment
- Indoor/Outdoor; exposure to external environmental conditions possible.
- Exposure to smoke and second hand smoke.
- Noise level can be minimal to intense.
Minimum Qualifications
- High school diploma (or equivalent combination of education and experience combined).
- One (1) year casino experience preferred.
- One (1) year previous cash handling position preferred.
- Must be 18 years of age or older.
- Must be able to pass a background check and obtain a key gaming license.
Absentee Shawnee Tribal Members and Indian Preference in filling this vacancy is given to qualified candidates, in accordance with Title 25, US Code Section 472 and 473. Absentee Shawnee Tribe of Oklahoma is an Equal Opportunity Employer.
The Absentee Shawnee Tribe of Oklahoma is a Drug-Free Workplace and an At Will Employer.
Benefits for full time team members:
- Employer paid Medical with Blue Cross and Blue Shield
- Employer paid Dental with Delta Dental of Oklahoma
- Employer paid Vision with VSP
- Paid Time Off
- Employer paid Life Insurance
- 401(k) Retirement Plan with Employer Matching