What are the responsibilities and job description for the Benefits and Eligibility Specialist position at Thunderbird Family Medicine?
We are Thunderbird Family Medicine and we want you!
We are a fast-paced family care practice, seeking a detail oriented Benefits and Eligibility Specialist who thrives in a busy atmosphere and is excellent at multi-tasking and working with a team. Medical front office experience and basic knowledge in current AZ health insurance plans are preferred but. Experience working with Athena is also a plus. We foster an inclusive culture and inviting work environment; candidate should be friendly, dependable, punctual and professional.
Clinic hours are Monday, Tuesday, Thursday and Friday 7:30a - 5:30p
$19 - 22 /hour (depending on experience)
We offer medical, vision, dental and 401k benefits (401k match after 1 year of employment with practice) and PTO
Minimum Qualifications:
- Attention to detail
- Ability to Multitask
- Data entry skills
- Bi-lingual preferred but not required
Experience:
- Minimum 2 years relevant experience with insurance and eligibility preferred but not required
- Customer Service
Job Type: Full-time
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Benefits and Eligibility Specialist responsibilities, including but not limited to:
- Verifying and documenting patient insurance information, including eligibility, benefits and cost estimates for upcoming appointments
- Reaching out to plans directly if necessary, confirming PCP is accurate and plans are active and in-network with our providers
- Responding to inquiries from staff, patients and insurance representatives
- Reporting directly to Care Coordinator Manager with updates on care gaps
- Reviewing patient charts for relevant patient data to be uploaded to specific portals to close open care gaps, and subsequently
- Ensuring high-risk patients, as denoted by the payers, are scheduled quarterly
- Ensuring wellness visits are scheduled annually
- Printing and delivering insurance attestations that outline missing care opportunities for the following days appointments
- Notifying provider of missed opportunities on attestations
- Documenting progress in cases to providers as necessary
- Daily updates outlining insurance discrepancies and any balances owed for scheduled patients
- Inbound/Outbound calls
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We have the best staff and providers in the valley! If you're looking for a place to grow professionally and that will appreciate and utilize your customer service and multi-tasking abilities fully, then Thunderbird Family Medicine is looking for you!
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
Work Location: In person
Salary : $19 - $22