IT CONSULTANT II

The salary for this position is $7,148.00 - $9,532.00 monthly.

Thurston County is seeking highly motivated and qualified individual for the position of Information Technology Consultant II (ITC II) within the Information Technology (IT) Department. The IT Department provides a wide range of professional internal services to over 1000 employees in County offices and departments in various locations throughout the County.

Essential functions may include, but are not limited to, the following:

• Administer line of business infrastructure: Administer the server, network and active directory systems.
• Maintain servers/network equipment to ensure appropriate patching levels and maximum uptime.
• Manage, coordinate, implement technology infrastructure projects.
• Provide timely response to user requests for assistance.
• Demonstrate customer focus and partnership in projects and work order assignments.
• Excellent communication, documentation, and presentation skills.

WORKING CONDITIONS:

• Work Environment – Primarily an office environment sitting at a desk. Occasional work in server rooms and network closets installing equipment, usually less than 30 pounds.
• Schedule - Monday – Friday, 8:00 a.m. – 5:00 p.m. During emergencies or special projects, this position may be required to be called in or work an irregular schedule and cause a temporary change in normal work hours. This includes working on non-business or extended hours on weekends and holidays to check/troubleshoot network or system outages, attend early morning or evening meetings, and/or be available by phone to answer questions.
• Travel Requirements – Regular local travel to satellite offices and County locations for troubleshooting and user support. Infrequent travel may be required to attend meetings or training.
Customer Interactions - Daily interactions via phone, email, chat, in-person, and video with Thurston County staff. Potential for interaction with partner organizations and the public.

WHO WE ARE:

Thurston County values the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, and responded to in ways that fully develop and utilize each person’s talents and strengths. We are dedicated to recruiting and developing a talented workforce from various cultures, lifestyles, backgrounds, and perspectives who are committed to our vision and core values.

HAT WE OFFER OUR EMPLOYEES:

• Work-Life Balance: We are committed to ensure that our staff experience the reward of public service, while also sustaining a routine that suits each individuals’ lifestyle.
• Plan For Your Future: As a member of our team, you will enjoy great employee benefits, including a retirement plan, pre-tax savings accounts, as well as comprehensive health care and dental/vision care for you and your family.
• Paid Leave: Full-time regular employees earn paid vacation in addition to paid holidays .
• Robust Training Program: Employees are encouraged to attend County paid training to help them further their career, learn new skill sets, and stay on top of emerging trends in our industry. We also encourage our staff to participate in professional organizations and attend conferences.
• Flexible Work Schedules: Some of the options that employees may take advantage of include alternative or compressed schedules and/or remote working.
• Deferred Compensation: The County offers 3 voluntary deferred compensation plans for employees who would like to set aside additional deferred tax dollars into a retirement savings plan.
• Flexible Spending Account (FSA ) : Employees can take advantage of Section 125 flexible spending accounts for out-of-pocket health care and daycare expenses with pre-tax dollars.
• Public Service Loan Forgiveness: This is a federal program which allows full-time public service employees who have made qualifying payments for certain loans, to get their student loans repaid. Public Service Loan Forgiveness Program
  

Why you’ll love it here: Thurston County is located between Seattle and Portland in Western Washington’s South Puget Sound Region. Perched in between the mountains and the ocean, the area boasts the perfect blend of year-round outdoor activities including boating, hiking, skiing, and more. The region is also home to the state capitol city of Olympia, known for its many restaurants, microbreweries, coffee shops, farmer’s markets, kids’ activities, history, and art events. Discover more about life in Thurston County at Experienceolympia.com .

Message to potential applicants: We understand that some potential applicants are less likely to apply for jobs unless they believe they meet every one of the functions or skills listed in a job description. We are most interested in finding the best candidate for the job, and we understand that may be someone who will learn some of these skills on the job. If you are interested in this position, and meet the minimum qualifications, we encourage you to go ahead and apply! Feel free to think about how you will bring your own set of skills to the role and tell us about the potential that you hold.

QUALIFICATIONS:

• Associate's degree in computer science, management information, business administration, or related field and three years of progressive responsibility. Bachelor's degree is preferred. Additional experience, which demonstrates progressive increasing responsibilities, may substitute for education on a year for year basis.
• Depending upon area of assignment, experience must include a demonstrated knowledge in one or more of the following to successfully perform the essential job functions of the position:
  • Thorough knowledge of hardware including personal computers, network servers, communication devices, printers, plotters, etc.
  • Thorough knowledge of software including network and desktop operating systems, office automation, programming languages, database products.
  • Thorough knowledge of system and network security.
  • Thorough knowledge of PBX telecommunication systems.
• Current Washington State Driver's License or have requested and obtained an appropriate accommodation.
Employment is contingent upon passing a security background investigation.

DESIRED SKILLS:

• Strong technical skills, knowledge and experience in most of the following:
  • Enterprise level infrastructure
  • Network management, Server hosting and administration
  • Domain management, and Identity and Access Management
  • Software patching, and cybersecurity remediation actions
• Proven ability to partner and collaborate with customers on projects and work requests; help identify business requirements, document business processes, and recommend solutions.
• Forward thinker who can enable new ideas or improved methods for system efficiencies and work solutions.
• Self-starter who can lead or participate as a member of a self-directed work team and utilize the resources of other team members.
Ability to communicate (oral and written) clearly and effectively with all levels within the organization.

OTHER RELATED RECRUITMENT INFORMATION:

Questions about this recruitment? Please contact: Chris Keller, IT Technical Manager. Chris.keller@co.thuston.wa.us

This position is:

• Eligible for benefits
• Not represented by a Union
• Not eligible for overtime under the Fair Labor Standards Act (FLSA)
• Contingent upon passing a security background investigation.

Items requested for consideration:

• Application
• Resume
Letter of Interest

Please note: Information in this announcement is subject to change without notice at any time during the length of the job advertisement.

THURSTON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Thurston County is committed to provide equal opportunity to all persons seeking or having access to its employment, services and activities, which is free from restriction based on race, sex, marital status, color, creed or religion, national origin, age, sexual orientation, including gender expression or identity, pregnancy, status as an honorably discharged veteran or military status, genetic information, or the presence of any sensory, mental or physical disability, unless based upon bona fide occupational qualifications. Applicants with disabilities who need accommodation with the application or selection process should contact Thurston County’s Human Resources, at (360) 786-5498. Those who are deaf, deaf-blind, hard of hearing or speech impaired may use the statewide relay system to reach Thurston County offices and departments to conduct their business telephonically. Relay users can simply dial 7-1-1 (or 1-800-833-6388) to connect with Washington Relay.