Business Analyst/Project Manager--Sales and IT

The Business Analyst – Supply Chain and Operations will act as a critical partner to Supply Chain, Operations, and IT teams, driving process improvements and delivering solutions to enhance operational efficiency. This role bridges the gap between business needs and technology, supporting supply chain optimization through enterprise systems such as SAP and other ERP platforms. The ideal candidate will leverage their expertise in business process analysis, system configuration, and project management to ensure alignment with business goals and operational excellence.

A successful candidate must be able to:

• Partner with Supply Chain and Operations teams to understand, document, and analyze business processes, identifying opportunities for improvement and automation.

• Shape business requirements by evaluating needs, suggesting alternatives, and ensuring alignment with strategic objectives.

• Benchmark current processes against industry best practices to drive efficiency and innovation.

• Serve as the primary liaison between Supply Chain, Operations, and IT teams to deliver scalable, effective technology solutions.

• Provide hands-on functional support for ERP systems, including SAP functional modules (e.g., MM, PP, PM, QM, and PUR).

• Manage system configurations, troubleshoot issues, and ensure the stability and integration of supply chain applications.

• Collaborate with IT and external partners to test, validate, and deploy system changes or enhancements.

• Lead and/or participate in supply chain and operations projects, including the rollout of ERP systems, process redesign initiatives, and technology upgrades.

• Develop project scopes, create functional requirements, and coordinate user acceptance testing (UAT).

• Ensure timely delivery of solutions while managing project risks and communicating progress to stakeholders.

• Act as the key point of contact for supply chain and operations stakeholders, ensuring requirements are accurately captured and implemented.

• Train and support end users on system functionality and process changes.

• Proactively monitor system performance, manage incidents, and conduct root cause analyses to prevent recurrence of issues.

• Lead change management efforts to minimize disruption during system implementations or updates.

• Stay informed of industry trends and technology advancements to recommend innovative solutions.

A successful candidate will demonstrate:

• Ability to align supply chain and IT initiatives with business objectives.

• Build strong relationships across departments and drive team success.

• Ensure accuracy in requirements gathering, system configurations, and documentation.

• Lead stakeholders through process improvements and system changes with minimal disruption.

Job Description: Text - Level xx/xx/xx

• Familiarity with testing tools, reporting platforms, and cloud-based technologies.

• Hands-on expertise in ERP systems such as SAP (e.g., MM, PP, QM, PM, PUR modules), Oracle, or NetSuite.

Qualifications:

• 5–10 years of experience in business analysis, supply chain operations, or related fields.

• Experience with process mapping, requirements documentation, and solution testing.

• Proven experience managing cross-functional projects in a manufacturing or global operations environment.

• Bachelor’s or Master’s degree in Supply Chain Management, Operations, Information Systems, or a related field.

• Strong analytical and problem-solving skills, with a deep understanding of supply chain and operations processes.

• Proficiency in project management methodologies (Agile, Waterfall) and ITIL frameworks.

• Excellent communication and collaboration skills to work effectively with technical teams and business leaders.

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Vision insurance

Schedule:

• 8 hour shift

Application Question(s):

• Do you Bachelors or Masters degree in Supply Chain Management, Operations, Information Systems, or a related field-
• Do you proficiency or experience in project management methodologies? ITIL Framework or Agile, Waterfall?
• Are you located in Dallas or North Dallas TX? This position does not offer relocation package.

Education:

• Bachelor's (Preferred)

Experience:

• Business analysis or Sales Operations or IT or Supply chain: 6 years (Required)

Ability to Commute:

• Sulphur Springs, TX 75482 (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person

Salary : $70,000 - $75,000