What are the responsibilities and job description for the Clinic Manager position at Tia?
Job Description
Job Description
Title : Clinic Manager
Manager : Market Operations Regional Manager / Market Operations Director
Location : 15051 N Kierland Blvd Suite #200, Scottsdale, AZ 85254, United States
Role Summary :
As the Tia Clinic Manager, you will directly own operational policies and procedures, financials & performance, and patient & staff experience for multiple clinics in a Tia market (at minimum, 2). You will work closely with clinical leadership to ensure your clinics hit overall performance targets (patient experience, utilization, care margin, quality). You will directly manage all administrative staff. You will support the clinic team by setting the tone and intention at the clinic as an inspirational and thoughtful leader. The primary objective is to ensure smooth coordination between patients, providers, and support staff while upholding industry regulations and best practices. This is an in-person role and the expectation is that you will be on-site at the clinics you manage.
Responsibilities :
Building, Managing, and Engaging Teams
- Manage clinic support staff - Front Desk Associates, Medical Assistants, Phlebotomists, Lead Clinical Assistants, Clinic Supervisor (if applicable)
- Develop and support performance of clinic teams, partnering with HRBP (HR Business Partner) as needed
- Hold 1 : 1s with team members, providing support, giving feedback, developing and maintaining rapport
- Lead hiring and onboarding of clinic staff
- Cultivate positive clinic culture through team engagement practices
- Partner with HRBP to create or update staff policies as needed
- Ensure significant leadership presence across all managed clinics
Clinical & Operational Excellence
Patient Experience & Hospitality
Other
Act as a representative of Tia to potential members, health system partners, etc. via clinic tours & external meetings
Abilities / Skills :
Other requirements / qualifications (if any) :
Additional Information :
Tia is an equal opportunity employer. We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users and patients.
If you are committed to collaborative problem solving, creating high-quality and user-centric products, and want to make waves in women's healthcare, join us !
Salary : $85,000 - $100,000
