UX Lead

This is a Non-Employee Contingent Worker Role providing services for TIAA's family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties.Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.

This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.

The anticipated term of this engagement will be 11 months. This term could be extended based on company business needs.

UX Lead II
The UX Lead II role acts as a key point of contact for product and UX partners, setting strategic experience direction that connects with overall product strategies.
Educational Requirements

• University (Degree) Preferred

Work Experience

• 8 Years Required; 10 Years Preferred

Career Level
10IC

The Senior UX Lead plays a critical strategic role in leading experiences that are connected across a complex ecosystem of user journeys. This role is a perfect fit for a leader with a strong and inclusive design POV, the ability to connect the dots, and the desire to bring out the best in others. This leader will manage day-to-day design activities while also effectively working with senior partners across multiple lines of business on strategy, prioritization, and delivery. They will lead and manage an extremely talented team of product designers to power TIAA's retirement experiences.

By innovating on one of the world's biggest stages, you will have the chance to shape the future of retirement. If you are motivated by complex, purposeful, and engaging challenges, then we invite you to join us on our mission!

Key Responsibilities and Duties

• Lead a journey design team that partner with research, content strategy, data science, legal and compliance, product management and engineering teams to establish modern best practices for end-to-end experience design and delivery, such as design research, journey mapping, personas, storyboards, concept designs, prototyping and final production designs for our end user experiences.
• Define and advocate for an ambitious design vision and follow through with a plan on how to deliver against it. See the big picture and understand how to set people up for success to drive the most impact for the organization.
• Communicate ideas and concepts in a clear and compelling way to audiences of all levels of understanding and seniority in an organization. Work across a diverse group of stakeholders in a range of different functions and roles to drive towards shared outcomes.
• Foster a maker mindset so teams can iterate and experiment collaboratively to challenge the status quo, drive new thinking, and improve processes for creating future-forward product experiences. You are driven by a sense of urgency, promoting change and take smart risks in pursuit of goals defined for the organization.
• Collaborate and build relationships with a methodology that promotes flat, connected, and fast ways of resourceful collaboration.
• Leverage your experience to relentlessly create and accept challenges with a maker mindset so teams can iterate and experiment collaboratively to challenge the status quo, drive new thinking, and improve processes for creating future-forward product experiences.
• Model and demonstrate that everyone is an owner through thoughts, actions, and behaviors. Actively get things done, raising the bar for performance, and taking accountability for your own actions.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 8 Years Required; 10 Years Preferred

Start Date: 14-Apr-2025

End Date: 31-Mar-2026

Travel Required: Yes

Anticipated Posting End Date:
2025-03-07

Base Pay Range: $83.99/hr. - $114.43/hr.

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.

_____________________________________________________________________________________________________

Equal Opportunity

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Read more about the Equal Opportunity Law here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone:

Email:

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

ForApplicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.