What are the responsibilities and job description for the Technical Writer/Trainer Job at TIAG in Norfolk position at TIAG?
TIAG is now hiring a Technical Writer / Trainer to join our team supporting out of Norfolk, VA. Our ideal candidate must have an active Secret clearance and be able to support onsite up to 4 days a week as needed.
Responsibilities include :
- Develop technical documentation detailing design, installation, configuration, operational management, and training materials of a network and communications system.
- Produce documentation such as high-level and technical infrastructure drawings, process outlines and or system / network schematics, Standard Operating Procedures (SOPs), checklists, and other supporting documentation development as necessary to support standardizing installation and configuration activities across a diverse portfolio.
- Responsible for developing reports based on timelines, completed tasks, and material needed for providing a status update to the client.
- Collaborate closely with the Delivery Lead and Engineers to compile and consolidate technical knowledge into a learnable format to further be used as formal training.
- Proficiency in professional technical writing and editing services on materials like informational products, presentations, design documentation, reports, etc., while complying with Navy style guides and quality control measures
- Understand the technical processes and stack of technologies (Windows, Red Hat, VM, Networking, switch configuration, Domain management and software tools)
- Has some familiarity with Facility Related Control Systems (FRCS), network infrastructure, cross-domain trusts and their documentation and standard diagrams.
- Analytical skillset to include technical documentation creation, proficiency in MS Office products including Visio, proficiency in Adobe PDF
- Good communication skills with the ability to listen to details and capture information.
- Strong team player who takes initiative to support the team as mission priorities shift and adjust to support demand
- Able to work with multiple levels of leadership and communication chains
Required Experience :
Preferred Qualifications :
TIAG is an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. TIAG's policy applies to all terms and conditions of employment. To achieve our goal of equal opportunity, TIAG maintains an affirmative action plan through which it makes good faith efforts to recruit, hire, and advance in employment qualified minorities, women, individuals with disabilities, and protected veterans.
Pay Range : $90,000 - $100,000 per hour
Salary : $90,000 - $100,000
