Front Desk Coordinator - Join Our Premier Medical Spa Team!

This is a fantastic opportunity for a Front Desk Coordinator in a busy, high-end medical

spa. We are looking for someone who is patient-centered, detail-oriented, and thrives in

a fast-paced, team-based environment. As the first point of contact, both in person and

over the phone, your role is crucial in managing appointment requests, answering

questions, and ensuring a seamless experience for our clients. This full-time position is

available immediately for the right candidate who is eager to contribute to a dynamic

and growing team.

Pay: Hourly, competitive, based on experience

Employment Type: Full-time

Benefits Package Includes:

 Competitive Compensation: Hourly rate performance-based bonuses

 Beautiful Work Environment: Enjoy a luxurious setting, and a supportive team

atmosphere.

 Career Growth: Opportunities for professional development and advancement

within the spa.

 Wellness Perks: to support your health and well-being.

Qualifications:

 Relevant Experience: Prior experience in any of the following settings is

required: medspa, dermatologist, plastic or cosmetic surgery office, healthcare

office, or customer service in the health & wellness industry.

 Adaptability: Thrives in a fast-paced, busy office environment, especially in

settings involving patient interactions.

 Flexibility: Willing and able to assist with tasks that may occasionally fall outside

the immediate scope of the position.

 Attention to Detail: High level of accuracy in managing schedules, updating

records, and communicating with clients.

 Technical Skills: Comfortable using email, various online platforms, and

scheduling software.

 Software Knowledge: Familiarity with Microsoft Office Suite and other Windows-

based software, particularly in patient care or practice management.

 Multitasking: Ability to efficiently handle multiple and varied tasks at the same

time.

 Scheduling: Experienced with managing, scheduling, and adjusting

appointments.

 Customer Service: Charismatic, friendly, and helpful, always prioritizing the

needs of clients/patients.

 Communication: Pleasant and professional speaking voice and demeanor.

Proficiency in Spanish is considered

 Professional Appearance: Neat, professional appearance in line with the spa’s

luxury image.

 Time Management: Excellent time management skills and a strong focus on

accuracy.

 Reliability: Dependable, trustworthy, and enthusiastic, with a consistently

positive attitude.

 Resourcefulness: Inquisitive, proactive, and eager to learn about our services

and products, including the ability to assist with product sales.

 Team Player: Works effectively with others in a collaborative team environment.

Responsibilities Include:

 Client Interaction: Greeting patients and handling check-in and check-out

processes.

 Communication: Answering and directing incoming calls in a professional

manner.

 Appointment Management: Scheduling and confirming patient appointments.

 Records Management: Ensuring that patient information is up-to-date and

complete in the EMR (electronic medical record) system.

 Flow Management: Overseeing the direction and flow of patients to ensure that

the daily schedule is followed efficiently and on time.

 Room Preparation: Assisting with the preparation of procedure rooms for

patients.

 Inventory Management: Helping with the stocking of exam and procedure

rooms.

 Event Assistance: Assisting with various office events and functions.

Why Join Tiam Spa?

 Dynamic Work Environment: Be part of a vibrant, upscale medical spa where

your role is essential to creating a positive client experience.

 Growth Opportunities: We support your career development with professional

growth and advancement opportunities.

 Comprehensive Benefits: From health insurance to paid time off, we offer a full

range of benefits to ensure your well-being.

Ready to Join Our Team?

If you believe you are a good fit for this position, please send us your resume. We look

forward to welcoming the next member of our exceptional team!

Additional Information:

All your information will be kept confidential according to EEO guidelines.

Job Type: Full-time

Pay: $19.50 - $23.00 per hour

Benefits:

 Employee discount

 Free parking

 Health insurance

 Paid time off

 Professional development assistance

Schedule:

 Tuesday to saturdays

Experience:

 Customer service: 3 year (Preferred)

 Medical terminology: 1 year (Preferred)

 Computer skills: 3 year (Preferred)

Ability to Commute:

 McLean, VA (Required)

Work Location: In person at Tiam Spa, McLean, VA

Job Type: Part-time

Pay: $18.00 - $22.00 per hour

Expected hours: 32 per week

Schedule:

• Day shift
• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• McLean, VA 22101 (Required)

Ability to Relocate:

• McLean, VA 22101: Relocate before starting work (Required)

Work Location: In person

Salary : $18 - $22