What are the responsibilities and job description for the Line Cook/Grill position at TICC, Inc. dba Friendlys?
To deliver high quality, tasty, hot food, fast, to every guest.
ESSENTIAL FUNCTIONS
- Maintain a clean, neat, safe, food handling environment.
- Maintain a constant state of urgency.
- Deliver high quality, tasty, hot food to every guest.
- Be the final quality control checkpoint-be proud of everything.
- Be considerate of special requests and their importance.
- Always consider eye appeal as well as taste and temperature.
- Be a quality maniac! Make sure food arrives at the table at peak quality.
- Be rush ready, never allow a lack of planning to interfere with the guest's satisfaction.
- Make products as fast as possible, with precision and fantastic eye appearance.
- Expedite orders from the window to the dining room. Find runners or run yourself!
- Inform management of slow-downs and the need to take corrective action.
- Work as a team-utilize our systems and procedures for maximum efficiency.
- Alert team members of online orders to ensure coordination of all products.
- Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go.
- Offer a sincere, personal welcome to every guest entering the restaurant.
- Smile and make eye contact.
- Anticipate the guest's needs and react before they need to ask.
- Create an emotional attachment to our restaurant by helping our guests create great memories.
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