What are the responsibilities and job description for the Automotive Scheduler position at Tidelands Ford?
Tidelands Ford is looking for an Automotive Scheduler to join our growing team! The right candidate will have strong communication skills and the ability to multitask. The day-to-day responsibilities will include answering the dealership phone, assisting in scheduling service appointments, and communicating with the service team.
BENEFITS
- 401(k)
- 401(k) matching
- 100% Employer paid Health insurance
- Dental insurance
- Life insurance
- Vision insurance
- Paid time off
Responsibilities
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Tuesday through Saturday 10:00am - 7:00pm
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Answer dealership group phones, greet and receive prospects and service customers
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Direct customers to the correct department, notify the appropriate person that a customer is waiting, and introduce the customer to the service team
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Work cooperatively with the service and other internal teams
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Communicate with callers and visitors in a professional, friendly, and efficient manner
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Assist in scheduling and confirming service appointments
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Other duties as assigned
Qualifications
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Excellent listening/communication skills, outgoing and positive personality
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Punctual nature and ability to handle schedule flexibility and dynamic work environment
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Professional appearance and eager to improve on all aspects
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Valid driver’s license and clean driving record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
