What are the responsibilities and job description for the ServiceNow Master Architect (Remote – Atlanta, GA | 6-Month Contract) position at Tier 1 Consulting, Inc.?
This is a 6-month contract ($50/hr) with the flexibility of remote work. However, candidates must reside in Atlanta, GA, and be available for on-site meetings as needed.
What You’ll Do:
- Lead & Architect: Design and implement end-to-end ServiceNow solutions across ITSM, ITOM, ITBM, HRSD, GRC, Security, and more.
- Strategize & Execute: Translate business requirements into scalable, high-performance solutions that maximize platform capabilities.
- Engage & Influence: Work directly with stakeholders and business leaders to develop tailored ServiceNow roadmaps.
- Solution & Optimize: Design Technical Architecture Blueprints that align with business objectives and future-proof implementations.
- Own the Delivery Lifecycle: Drive proposal development, solution scoping, resource planning, and roadmap execution.
- Showcase Expertise: Conduct demos, presentations, and stakeholder workshops to champion your solutions.
- Guide & Mentor: Support implementation teams by sharing best practices, providing technical oversight, and ensuring seamless configuration.
- Innovate & Automate: Incorporate AI, ML, Virtual Agent, and IBM accelerators to optimize workflows and enhance automation.
- Advise & Elevate: Assist with COE (Center of Excellence) rollouts, delivery assurance, and customer journey realization.
What You Bring:
Must-Haves:
✅ 5-7 years of IT experience with a BS degree or higher.
✅ 5 years of hands-on ServiceNow implementation across multiple products (ITSM, ITOM, ITBM, HRSD, GRC, Security, CSM, Portal, etc.).
✅ At least two advanced ServiceNow certifications (Master Architect enrollment a plus).
✅ Strong experience in solution architecture, enterprise IT transformation, and technical consulting.
✅ Proven track record of leading high-impact ServiceNow implementations across industries.
✅ Deep expertise in automation, AI, ML, and Virtual Agent technologies, preferably IBM Watson.
✅ Excellent communication skills—able to influence executives and translate complex tech into business value.
✅ Collaborative mindset—comfortable working with Practice Leaders, GTM teams, and ServiceNow Professional Services.
Bonus Points for:
✨ Enrollment or certification in the ServiceNow Master Architect program.
✨ Expert-level knowledge of ServiceNow Implementation Methodology.
✨ 5-8 years of ServiceNow delivery experience with multiple certifications.
✨ An additional architect certification in a modern technology stack.
Why Join?
This is more than just a contract role—it’s a chance to work on high-impact, enterprise-scale projects that push the boundaries of innovation. You’ll be part of a team that values technical excellence, strategic thinking, and continuous learning.
What’s In It for You?
🌍 Remote Flexibility – Work from home with occasional on-site collaboration in Atlanta.
📚 Udemy Credentials – Stay ahead of the curve with world-class training.
🌴 Flexible PTO – Take time when you need it.
🚀 Career Growth – Work with some of the best minds in the industry on transformative projects.
Ready to Make an Impact?
If you're a ServiceNow Master Architect ready to shape the future of enterprise IT, apply today!
Salary : $50
