What are the responsibilities and job description for the Director of People Operations position at Tier1usa?
Compensation : $130,000.00 - $160,000.00 / year
Find out exactly what skills, experience, and qualifications you will need to succeed in this role before applying below.
Job Description :
Soar Autism Center is building a network of interdisciplinary clinics where children with autism and their families receive life-shaping services that support them to thrive. We prioritize early intervention, comprehensive supportive services, and positive, developmentally-appropriate learning that meets the needs of each unique child and family. Specifically, we focus on integrated autism care and a play-based model of applied behavior analysis (ABA) based on the principles of the Early Start Denver Model.
We currently operate 8 clinics in the Denver metro area and have expanded to the Phoenix metro area this year. Soar will have 25 clinics across both markets by the end of 2025, and over 1500 employees.
This exciting opportunity is a role on our Central People team, which is responsible for setting and managing all People related functions at Soar, including talent acquisition, human resources, people policies and procedures, and HRIS data fidelity and systems.
This role will report directly to the Chief People Officer. The role is ideally based in one of Soar’s two markets, but can be done remotely, with monthly travel to either Denver or Phoenix.
Below are the key responsibilities of the role :
This role will be a key role during the emerging structure of the People Team. For the first ~6 months of this role, the work will be focused on two key projects :
1. Supporting development and implementation of People Operations. This project will include the following :
- Work closely with Chief of Staff to create dashboards and people analytics that provide visibility to local leadership about key People metrics (including retention, NPS, belonging, overall satisfaction, performance, etc), and directions for how to act on that data.
- Build and develop a more robust, evidence-based set of tools and playbooks that local leaders in each clinic (specifically CODs, AOMs, and PCs) can use to drive belonging, excellence, and staff satisfaction.
- Design and facilitate trainings on these tools and systems for local leaders.
- Develop implementation processes and systems that measure the fidelity, quality, and impact of these initiatives and review data and results ongoing.
- Refine and improve processes and systems over time.
2. Improve strategies and results of Clinician Talent Acquisition. This project will include the following :
Following the completion of these two projects, this role will continue to spearhead the maintenance and implementation of other key people processes. In addition, this role will have the following responsibilities :
People Operations - 50%
Culture & Employee Experience - 25%
People Leadership Training and Development - 25%
Qualifications :
What You'll Get :
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Salary : $130,000 - $160,000