What are the responsibilities and job description for the Windows Engineer position at Tier4 Group?
Position: Windows Support Specialist
Location: Atlanta, GA (Midtown)
Contract Role
We are seeking a highly skilled Windows Support Specialist for a staff aug, Windows upgrade project. The ideal candidate will have hands-on experience with both hardware and software support, a strong understanding of Windows 11 settings, configurations, and best practices, as well as excellent customer service skills.
Responsibilities
Location: Atlanta, GA (Midtown)
Contract Role
We are seeking a highly skilled Windows Support Specialist for a staff aug, Windows upgrade project. The ideal candidate will have hands-on experience with both hardware and software support, a strong understanding of Windows 11 settings, configurations, and best practices, as well as excellent customer service skills.
Responsibilities
- Provide expert support for Windows 11 operating system, including installation, configuration, and troubleshooting.
- Deliver comprehensive hardware support, addressing issues related to PCs, laptops, and peripherals.
- Offer software support for Windows 11, ensuring optimal performance and resolving application-related problems.
- Configure and optimize Windows 11 settings to meet organizational requirements and enhance user experience.
- Collaborate with IT teams to implement system updates, patches, and security protocols.
- Proven experience as a Windows Engineer with a focus on Windows 11.
- Strong knowledge of Windows 11 configuration and optimization techniques.
- Proficiency in hardware troubleshooting and support.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently and manage multiple tasks efficiently.
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