Plumbing Advisor

Tiger is a leading provider of plumbing solutions, dedicated to delivering exceptional service and comfort to our customers. We are committed to excellence and customer satisfaction, and we are looking for a dynamic Plumbing Sales Advisor to join our sales team.

Position Overview:

The Plumbing Sales Advisor will play a crucial role in delivering a 5-star customer experience by meeting with customers to assess their plumbing needs and provide estimates for system replacements and repairs. This position involves running leads generated by our technicians, marketed leads from incoming calls, and generating self-sourced leads. The ideal candidate will have a strong sales background, basic plumbing repair skills, excellent communication abilities, and a customer-focused approach.

The Role: Plumbing Sales Advisor

Pay Range: base plus commission $75,000-$95,000

Shift: Monday - Friday, Weekend Rotations

Key Responsibilities:

• Customer Consultations: Meet with customers in their homes to discuss their plumbing system needs and provide detailed cost estimates.
• Lead Management: Follow up on non-closed appointments, ensuring timely and effective communication with potential customers.
• Self-Generated Leads: Proactively seek out and develop new business opportunities through networking, referrals, and other self-generated lead sources.
• Sales Presentations: Conduct thorough professional sales presentations to educate customers on available plumbing solutions, financing options, and the benefits of choosing [Your Company Name].
• Customer Relationships: Build and maintain strong relationships with customers, providing exceptional service and support throughout the sales process.
• Closing Sales: Achieve and exceed sales targets by effectively closing sales and ensuring customer satisfaction.
• Knowledge & Repairs: Stay informed about industry trends, product developments, and competitors while also performing basic plumbing repairs, including but not limited to sump pumps, faucets, water line repairs, toilets, garbage disposals, and more.
• Documentation: Accurately complete all sales-related paperwork and maintain detailed records of customer interactions and transactions.

Basic Qualifications:

• Experience: Minimum of 2 years of sales experience, preferably in plumbing or home services.
• Communication Skills: Excellent verbal and written communication skills with the ability to explain complex information clearly and concisely.
• Customer Focus: Strong customer service orientation with a commitment to understanding and meeting customer needs.
• Sales Skills: Proven track record of meeting or exceeding sales targets and ability to close sales effectively.
• Plumbing Knowledge: Basic understanding of plumbing systems and ability to perform minor repairs on common plumbing fixtures and components.
• Self-Motivated: Highly motivated, self-driven, and able to work independently as well as part of a team.
• Professionalism: Strong work ethic, professional appearance, and positive attitude.
• Flexibility: Willingness to work flexible hours, including evenings and weekends, to accommodate customer schedules.
• Driver’s License: Valid driver’s license and reliable transportation.

Preferred Qualifications:

• Technical Aptitude: Basic understanding of plumbing systems and the ability to learn and explain technical information to customers.
• Plumbing Certification: Any relevant certifications or training in plumbing repair or installation are a plus.

Tiger Plumbing, Heating, Air Conditioning, and Electrical Services is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $75,000.00 - $95,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Company truck
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday
• Rotating weekends

Supplemental Pay:

• Commission pay

Application Question(s):

• Are you willing to submit to a company sponsored background check and drug screen, according to local laws and regulations?
• Do you have any basic experience with plumbing systems?

Experience:

• Sales preferably in plumbing or home services: 2 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: On the road

Salary : $75,000 - $95,000