What are the responsibilities and job description for the Gift Shop Associate position at Tiger Lily?
Overview
We are seeking a friendly and motivated Gift Shop Associate to join our team. The ideal candidate will have a passion for customer service and a keen eye for detail. As a Gift Shop Associate, you will play a vital role in creating a welcoming atmosphere for our customers while assisting them in finding the perfect gifts. Your ability to engage with customers, handle transactions efficiently, and maintain the shop's inventory will contribute to the overall success of our gift shop.
Responsibilities
- Provide exceptional customer service by greeting and assisting customers in a friendly manner.
- Operate the cash register and handle cash transactions accurately.
- Process sales using POS systems and ensure all transactions are completed smoothly.
- Maintain an organized and visually appealing store layout by restocking merchandise as needed.
- Assist in inventory management, including tracking stock levels and placing orders for new items.
- Employ upselling techniques to enhance customer experience and increase sales.
- Answer customer inquiries regarding products, services, and store policies with professionalism.
- Ensure that the gift shop is clean, organized, and well-maintained at all times.
Qualifications
- Previous experience in retail sales or customer service is preferred.
- HONEST AND DEPENDABLE
- Proficiency in cash handling and operating cash registers.
- Familiarity with POS systems is a plus.
- Strong phone etiquette for handling customer inquiries over the phone.
- candidates are encouraged to apply as it enhances communication with diverse customers.
- Excellent communication skills with an emphasis on customer engagement.
- Ability to work collaboratively within a team environment while also being self-motivated.
- A keen eye for detail and strong organizational skills to manage stock effectively.
If you are passionate about providing outstanding service and enjoy working in a dynamic retail environment, we invite you to apply for the Gift Shop Associate position. Join us in creating memorable experiences for our customers!
Job Type: Part-time
Pay: $10.50 - $12.00 per hour
Expected hours: 32 – 36 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
Experience:
- Retail Sales: 1 year (Required)
Ability to Commute:
- Fort Payne, AL 35967 (Required)
Work Location: In person
Salary : $11 - $12