What are the responsibilities and job description for the Operations and Solutions Specialist position at Tiger Rock Martial Arts?
JOB POSTING:
Job Title: Operations and Solutions Specialist
Location: [Kansas City Metro] (In-Person)
Tiger-Rock is redefining Martial Arts & franchising—modern, scalable, and built for long-term profitability. Our turnkey system, powered by integrated technology, marketing, training, and event experiences, has fueled our national expansion. This is your opportunity to shape the future of a fast-growing, high-impact brand. You’ll be working closely with the CEO and CTO, helping to shape the development of our proprietary software/app, supporting day-to-day operations, and ensuring things run smoothly across different areas of the business.
Position Overview: As an Operations and Solutions Specialist, you’ll be at the heart of multiple facets of our company. You’ll use your ability to think quickly, stay organized, and tackle a variety of tasks with ease. Whether it’s managing our proprietary software development, supporting course creation, or helping with document organization, this role requires someone who can fluidly transition between tasks and provide meaningful contributions in a fast-paced environment.
Key Responsibilities:
- Industry Knowledge: Bring your understanding of the tech industry (especially hardware) and contribute to diverse projects.
- Problem Solving: Quickly think on your feet to find creative solutions in a fast-paced environment.
- Collaborative Development: Work closely with the CEO and CTO in the development and enhancement of our proprietary software/app.
- Franchise Knowledge: Understand the basics of franchising and National multi location units.
- Document Management: Organize and manage materials within a structured folder system to ensure easy access.
- Course Creation: Assist with creating and organizing educational materials and courses.
- Registration Process: Manage and help with event or system registration processes.
- Physical Demands: Be able to lift to 25 lbs. as needed.
Requirements:
- Strong understanding of the tech industry, especially hardware (software experience is a plus).
- Ability to think creatively and solve problems in a fast-paced environment.
- Experience with organizational systems and document management.
- Basic understanding of Tiger-Rock Martial Arts or similar franchise models.
- Experience or familiarity with course creation or training material development.
- Capable of lifting 50 lbs when necessary.
- Strong communication and organizational skills.
What We Offer:
- A collaborative and dynamic work environment.
- Direct collaboration with the CEO and CTO on key company projects.
- Opportunities to contribute to innovative projects and course development.
- Regular travel (twice a year, up to one week in January and July).
- A chance to make an impact in a growing company with diverse challenges.
Job Type: Full-time
Pay: From $55,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Shift:
- Day shift
- No nights
Work Location: In person
Salary : $55,000