What are the responsibilities and job description for the Concierge position at Tiger's Trail RV Resort?
Job Overview
We are seeking a dedicated and enthusiastic Concierge to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional service and ensuring a memorable experience. This role requires strong interpersonal skills, a passion for hospitality, and the ability to manage various tasks efficiently in a fast-paced environment.
Duties
- Greet guests warmly upon arrival and assist with check-in procedures.
- Provide information about hotel amenities, services, and local attractions.
- Handle guest inquiries and requests promptly and professionally.
- Manage reservations for dining, transportation, and activities.
- Coordinate with various departments to ensure guest satisfaction.
- Maintain an organized front desk area and manage phone calls with excellent phone etiquette.
- Assist in resolving any guest complaints or issues in a timely manner.
- Stay informed about local events and attractions to provide recommendations.
Requirements
- Previous experience in guest relations or hospitality is preferred.
- Strong time management skills to handle multiple tasks efficiently.
- Excellent communication skills, both verbal and written.
- Bilingual candidates are highly desirable to accommodate diverse guests.
- Familiarity with front desk operations in a hotel or resort setting is a plus.
- A friendly demeanor with a commitment to providing outstanding guest services.
- Ability to work flexible hours, including weekends and holidays.
Join our team as a Concierge and contribute to creating unforgettable experiences for our guests!
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 18 – 28 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Shift availability:
- Night Shift (Required)
Ability to Commute:
- Baton Rouge, LA 70820 (Required)
Ability to Relocate:
- Baton Rouge, LA 70820: Relocate before starting work (Preferred)
Work Location: In person
Salary : $14 - $15