Google Ads Account Manager

Tiger Tracks was founded by former Google marketing leaders with decades of experience managing top-tier digital ad accounts. We are dedicated to delivering exceptional results for our clients, serving a diverse range of companies and strategic partners, including private equity, venture capital firms, and publicly traded companies.

In the ever changing world of digital, Tiger Tracks is perpetually focused on mastering the principles of successful account management. Our approach is built to last.

We manage marketing programs across all digital ad platforms, acting as long-term strategic advisors while handling day-to-day optimizations to continuously improve client performance. We take pride in customer service and salesmanship to exceed customer expectations.

As strategic advisors and hands-on optimizers, we pride ourselves on exceeding customer expectations through superb ad product knowledge, deep experience, and unwavering discipline. Just 24 months since inception, Tiger Tracks is nearing $3M in annual revenue and seeks talented professionals to help scale our fast-growing business.

As a Tiger Tracks Account Manager, you will utilize your relationship-building skills to deliver exceptional service and communication to clients, focusing on digital marketing performance and holistic growth strategies. You will anticipate decision-making processes, uncover client business needs and leverage your expert digital marketing knowledge to drive business growth through strategic campaigns and funnels.

Role & Responsibilities

• Manage a diverse portfolio of top Tiger Tracks clients (5-8 accounts), owning client relationships, overseeing account performance, and achieving internal and external growth goals.
• Conduct budget pitches and provide informed recommendations based on thorough analysis of client goals.
• Develop and maintain strong relationships with clients, ensuring their needs are met and expectations are managed effectively.
• Oversee campaign management, including optimization strategies, bid strategies changes, bid adjustments, and budget allocations to ensure optimal performance.
• Proactively communicate with clients through email, calls, and meetings to ensure outstanding service delivery, addressing inquiries, concerns, and providing timely updates on campaign performance and strategic initiatives.
• Facilitate regular client meetings, presenting performance updates, strategic recommendations, and discussing future plans.
• Send weekly performance updates to clients, offering insight and actionable recommendations
• Update and maintain internal documents and processes with accurate information
• Serve as an industry thought leader, building credibility with executives as a trusted consultant to optimize their advertising investment, identify growth opportunities for growth, manage risks, and develop sustainable growth plans.

Qualifications

• 2.5 to 5 years of hands-on experience in paid media within a high-growth advertising or media agency, preferable in a small to midsize agency
• Expertise in Google Ads and Meta Ads with a strong understanding of bidding and goal strategies
• Hands-on experience with Paid Search & Paid Social; familiarity with other digital channels is a plus
• Proven success in a client-facing role, effectively engaging with stakeholders at various levels including Co-Founders, CMOs, and Management.
• Ability to articulate strategies and tactics clearly and concisely, aligning them with client objectives
• Track-record of thriving in fast-paced environments, delivering against ambitious targets, and managing multiple accounts with diverse business models and industries
• Bachelor's Degree [required]

Attributes

• Highly organized with excellent attention to detail.
• Strong problem-solving, creative thinking, and analytical skills with the ability to provide meaningful insights.
• Excellent written, verbal and interpersonal communication.
• Demonstrated leadership abilities building trust and driving thought leadership both internally and externally.
• Entrepreneurial mindset with proven self-starter capabilities, thriving in ambiguous situations and driving impact with minimal supervision.
• Demonstrated personal achievements within and outside of work settings