Quality Technician

About us

With 80 years of history, Tigre is a Brazilian multinational company with a strong global presence, a leader in solutions for civil construction. The company offers a broad product portfolio that grows each year.

We are driven by taking care of the water to transform people's quality of life. We are the company that takes the experience with water beyond the construction site, by offering the best solutions available.

The Tigre Group is present in the following segments: plumbing, electrical, drainage, bathroom accessories, infrastructure, industrial, irrigation, painting tools, sanitary faucets, and treatment solutions for water and effluents.

Summary

We are looking for a detail-oriented Quality Technician to oversee the quality assurance processes at our manufacturing facility. The ideal candidate will have a strong background in quality control, excellent leadership skills, and the ability to ensure all products meet our high standards of quality and compliance. This role involves supervising a team, conducting regular inspections, and collaborating with other departments to maintain and improve product quality.

Primary Responsibilities

• Perform hourly quality audits, first piece inspection for production runs
• Enforce and follow all quality system policies and procedures
• Document all audit findings and communicate any non-conformances immediately to appropriate staff
• Read blueprints and interpret complex 2D drawings
• Read geometric dimensions and tolerance characteristics and symbols based on ANSI/ASME practices
• Verify all measuring equipment meets calibration standards and notify the Lead Quality Technician of any equipment requiring calibration
• Provide basic quality training to machine operators and other production personnel to ensure that inspection activities comply with the relevant requirements of the quality management system
• Assist senior management and the Lead Quality Technician with quality issues identified by customers; lead initiatives in corrective/ preventative action programs
• Work with manufacturing staff to solve quality-related problems
• Participate in all continuous improvement efforts in all aspects of quality
• Perform incoming inspection of materials and components as needed
• Follow company policies as outlined in the employee handbook
• Regular and predictable attendance is an essential function of this job
• Other duties as assigned

Position Specifications and Requirements

• A high-school diploma or GED is required
• Basic proficiency with MS Office applications, MS Word and MS Excel preferred
• Ability to work without direct supervision and the work ethic to consistently complete tasks in a timely manner
• Basic knowledge of quality terms, definitions and concepts
• Understands basic statistical terms and techniques, how to plot data and how to recognize out-of-control conditions when required
• Basic understanding of Plan-Do-Check-Act (PDCA) and the team concept for continuous improvement
• Significant experience with various types of measurement and measurement terminology
• Must be able to select the appropriate measuring tools and techniques
• Ability to identify/recognize inspection errors and initiate resolution
• Understand the concept of calibration and/or experience with gauge R&R
• Ability to read and interpret blueprints and know definitions of critical, major and minor characteristics
• Ability to use inspection planning tools and perform a product audit; determine the sample size for lots; pull random samples
• Knowledge of general testing methods is required and knowledge of testing methods within injection molding or NSF/ASTM standards is preferred
• Ability to identify and report nonconforming material
• Understand traceability (product, material and calibration).
• Strong knowledge of basic mathematical operations and performing measurement conversions; excellent cognitive skills, excellent communication skills (verbal and written)

We offer competitive pay, career growth opportunities, and an outstanding benefits program that features: Paid Time Off 401(k) Medical, Dental, Vision Coverage Life Insurance (Self and Spouse/Children) STD and LTD Insurance Other benefits.

Tigre USA maintains a continuing policy of non-discrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, disability, veteran status, or any other protected status. This applies to both Tigre USA employees and applicants for employment with the Company.