What are the responsibilities and job description for the TikTok Shop - Product Operations Specialist position at Tik Tok?
Responsibilities
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands.
About the team
The Product Operations team is responsible for streamlining processes, enhancing cross-functional collaboration, and driving operational excellence. This team will use data analytics, process improvement, and tools to work with our product organization to improve the products designed and developed for TikTok Shop.
This role :
- Be a product operations owner for TikTok Shop products by deeply understanding the needs of our TikTok e-commerce sellers and developing a compelling product strategy and roadmap.
- You'll need to find new opportunities that can drive sellers making videos or doing live shows, not limited to improving on what we have, but to introduce what we haven't.
- Deeply participate in merchant research, be able to combine merchant feedback and data analysis, understand the business demands of different types of merchants, and drive product evolution.
- Continuously improve the Product Operation methodology and develop targeted plans to optimize the user experience for each product.
- Identify trends in data, plan short- and long-term roadmaps.
- Build alignment across the company on your vision, including with leadership and executives.
Qualifications
Minimum Qualifications
Preferred Qualifications
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at
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