What are the responsibilities and job description for the Industry Group Relations Manager, E-Commerce position at TikTok?
Responsibilities
About the Team
E-commerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. The Industry and Regulatory Relations function within the Governance and Experience team is committed to engaging relevant stakeholders, including industry associations and government agencies, to influence policy decisions, navigate regulatory frameworks, and promote TikTok Shop's interests.
We are seeking a proactive and highly skilled Industry Group Relations Manager to join our Industry Relations and Regulatory Partnerships team at TikTok Shop. You will partner closely with our Governance and Experience, Brand Protection, Intellectual Property Rights (IPR) and other cross functional teams to establish strong working relationships with e-commerce industry focused groups, and drive a positive narrative about our efforts to maintain a safe e-commerce environment. In this pivotal role, you will lead the establishment, development, and maintenance of relationships with key leaders within third party organizations and other industry groups on issues such as intellectual property protection (counterfeit, trademark, copyright), product safety, and consumer safety.
What You'll Do
Minimum Qualifications
【For Pay Transparency】 Compensation Description (Annually) - Washington, DC
The base salary range for this position in the selected city is 135360 - 239400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
About the Team
E-commerce's Governance and Experience is a global team responsible for ensuring our marketplace is safe and trustworthy for not only users, but also sellers and creators. We value user satisfaction and work on policies, rules and systems to ensure quality. The Industry and Regulatory Relations function within the Governance and Experience team is committed to engaging relevant stakeholders, including industry associations and government agencies, to influence policy decisions, navigate regulatory frameworks, and promote TikTok Shop's interests.
We are seeking a proactive and highly skilled Industry Group Relations Manager to join our Industry Relations and Regulatory Partnerships team at TikTok Shop. You will partner closely with our Governance and Experience, Brand Protection, Intellectual Property Rights (IPR) and other cross functional teams to establish strong working relationships with e-commerce industry focused groups, and drive a positive narrative about our efforts to maintain a safe e-commerce environment. In this pivotal role, you will lead the establishment, development, and maintenance of relationships with key leaders within third party organizations and other industry groups on issues such as intellectual property protection (counterfeit, trademark, copyright), product safety, and consumer safety.
What You'll Do
- Play a vital role in driving third party e-commerce group engagement strategy, emphasizing proactive collaboration and partnership with leading product safety, and consumer protection organizations.
- Establish and cultivate relationships with industry associations and government partners influential in the development of e-commerce regulation and legislation.
- Partner closely with Legal, the Brand Protection team, Intellectual Property Rights (IPR) and other internal stakeholders to analyze and assess risks and impacts of industry efforts impacting e-commerce regulation and legislation.
- Represent TikTok Shop and advocate for the company's positions in external forums, including industry discussions, conferences, and industry engagements to enhance trust in our brand and marketplace.
- Partner with internal cross functional teams to drive consistency in our external processes and narrative across TikTok and TikTok Shop and effectively communicate industry developments to internal stakeholders.
- Collaborate with cross-functional teams to integrate industry perspectives and considerations into government relations and business strategies. Contribute to the development of company policies and positions on regulatory and industry matters.
- Research and analyze industry regulatory developments, policy, and related trends. Stay abreast of industry best practices and emerging issues impacting e-commerce.
- Educate Public Policy colleagues at the US federal and state level on industry proposals impacting e-commerce and the company. Support advocacy efforts on legislative proposals.
- Draft memos, presentations, talking points and other materials for leaders on the Industry Relations and Regulatory Partnership team and other leaders within the Public Policy team.
Minimum Qualifications
- Bachelors degree or equivalent experience
- Experience working in relevant fields, such as government affairs/relations, trade associations, third party organizations, regulatory, or governmental bodies.
- Demonstrated experience in consumer safety, product safety, intellectual property, or related issues.
- Proven track record of successfully managing third party organizations and leading engagements with industry groups. Ability to influence key stakeholders.
- Strong collaboration, communication, teamwork and project management skills, with a proven record of success.
- Experience with E-commerce public policy issues.
- Ability to work effectively in a fast paced, ever changing environment.
- Flexible, strong judgement, resilience, and personal integrity.
【For Pay Transparency】 Compensation Description (Annually) - Washington, DC
The base salary range for this position in the selected city is 135360 - 239400 annually.
Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.
Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
