TikTok Shop - Senior Product Manager, Category - Seattle

Responsibilities

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

About The Team

As the Customer Product Team, our mission is to provide our customers with entertaining shopping experience in TikTok, we are looking for creative PM with experience in solving user pain points to join our team.

Responsibilities

• Responsible for TikTok Shop categories product, responsible for overall user experience for respective category domains and different user cases, providing tailored solutions to respective category.
• Based on various methods such as data analysis, industry research, user research, find optimization directions, and design and implement product solutions.
• Continuously improve user penetration, conversion efficiency, and repurchase retention in the domain through product planning and collaborative operation.
• Understand the ecosystem of industry merchants and experts, link various products, production and transportation, industry lines, continuously optimize supply and merchant trust, and promote positive business operations for merchants.
  
  

Qualifications

Minimum Qualifications

• Experience working in Product Management domain, possess good product planning and solution perspective, be able to break down product methods from business problems, proactively formulate short, medium, and long-term product plans, and gradually implement them.
• Excellent English proficiency, ability to read and edit English documents, and communicate and collaborate with local Design, Data Science and Operation teams.
• Strong data analysis, ability to discover product problems through data, and independently propose product solutions.
  
  

Preferred Qualifications

• Product experience in e-commerce, transaction, and any of the industries like Consumer Goods, Furnitures, Fashion is preferred.
• Have good user empathy, business logic, and be able to fully understand the project background and evaluate project results.
• Strong cross-team collaboration skills, ability to identify problems and promote upstream and downstream teams, coordinate relevant resources and make reasonable use of them; good interpersonal relationship management skills, strong ability to withstand pressure.
  
  

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $156864 - $296020 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
• Exercising sound judgment.