Leadership - Asst. Dept. Manager, WH

Founded in 2006, Soho Studio/TileBar is a young tile company built in the 21st century, with forward-thinking business practices, which utilize technology and the web to run the most streamlined and efficient company in order to create savings and pass them on to the customer.

Job description

Job Title Manager, Assistant Department
Department Warehouse Operations
Reports To Manager, Department

Position Overview
The Warehouse Assistant Department Manager is responsible for managing and overseeing the daily operations of the warehouse department. They will work closely with the department manager to ensure efficient and effective management of all aspects of the department, including staffing, inventory management, safety compliance, and customer satisfaction.
Supervisory responsibilities

• This position will directly supervise a team consisting of a Lead Trainer, and other department employees.

Duties and responsibilities

• Manage and supervise the day-to-day activities of the warehouse department, including receiving, storage, fulfillment of orders, and shipping of products.
• Ensure accuracy of employee time records and approve them within the allotted time frame.
• Work with the department manager to develop and implement strategies to improve departmental efficiency and productivity.
• Ensure compliance with all safety regulations and company policies and procedures.
• Assist in the hiring, training, and performance evaluation of warehouse department staff.
• Monitor and analyze inventory levels and make recommendations for adjustments as necessary.
• Ensuring the correct supplies (consumables) are on hand to support the anticipated workload.
• Ensure accuracy of all documentation related to inventory and shipping/receiving.
• Oversee the maintenance and upkeep of warehouse equipment and facilities.
• Provide excellent customer service to both internal and external customers.
• Resolve any customer complaints or concerns related to the warehouse department.
• Continuously identify areas for improvement and implement changes to increase efficiency and profitability of the department.
• Ensure operational excellence in all warehouse areas. Efficient operations of warehouse management systems. Ensure processes and procedures are followed appropriately, efficiently, and safely in the warehouse. Maintain and organize all areas of warehouse so appearance is acceptable for our visitors, vendors, and customers.
• Ensure proper training of new and assigned associates as it relates to their essential job functions.
• Motivate, coach, and train respective Team Leaders and Team Members providing both informal (on floor teaching moments) and formal job performance feedback. Address and discuss disciplinary actions, as necessary.
• Monitor work performance for compliance with company and department policies, including but not limited to attendance/punctuality, poor work performance, safety, production, etc.
• All other duties and responsibilities as assigned.

Required skills/abilities

• Candidates must be able to work a flexible schedule; including early mornings and late nights as required.
• Partner and establish strong working relationships with other departments that provide support to the overall operation.
• Strong leadership and communication skills, with the ability to motivate and direct a team.
• Strong analytical and problem-solving skills, with the ability to analyze data and make informed decisions.
• Excellent organizational skills, with the ability to manage multiple projects and priorities.
• Proficient in Microsoft Office software including Excel, Word, and PowerPoint.
• Knowledge of OSHA Standards and regulations.

EDUCATION AND EXPERIENCE

• At least 2 years of experience in warehouse operations, including shipping and receiving, inventory management, and personnel management.
• Proficient in Microsoft Office Suite
• SAP experience preferred.
• WMS experience preferred.
• PIT experience preferred.
• Associate’s degree preferred.
• Must have a valid driver's license.

PHYSICAL REQUIREMENTS

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times; seldom required to lift up to 75 lbs.
• Must be able to access and navigate all areas of the facilities.
• Must be able to access all parts of the company equipment.

At Soho Studio LLC/TileBar, we are committed to fostering a workplace that embraces and celebrates diversity, equity, and inclusion. We believe that a diverse and inclusive workforce not only enhances our ability to innovate and succeed but also creates a more enriching and supportive environment for our employees.

Soho Studio LLC/TileBar is an equal opportunity employer and welcomes applications from all qualified individuals, regardless of their race, color, religion, gender, sexual orientation, gender identity or expression, national origin, genetics, age, disability, or veteran status.