Quality Support Specialist

Come join the Tillamook Team where our philosophy is “Dairy Done Right.” As an independent farmer-owned cooperative, we have been guided by good, honest values since 1909. We believe in putting quality over profit, natural over artificial, and that hard work can never be outsmarted. We’re taking a stand for real food because everyone deserves better.

We invite members of all diverse communities to join our workforce. At Tillamook, we believe that inclusion and diversity are central to our cultural strategy. In order to achieve our growth ambition and compete and win in the marketplace, we believe we make better decisions and build stronger teams when we invite and rely on diverse perspectives, thoughts, backgrounds and cultures into our work and to fuel our innovation and growth. To us this means creating a climate of inclusion where all employees feel valued and a sense of belonging.  We believe this will make us a better consumer brand and employer.

About you:

What does real food mean to you? Is your favorite dish a cheesy casserole? Perhaps a decadent and indulgent ice cream? Either way, your identification with food is important to us. People who fit well here at Tillamook have a commitment to quality in everything they do. Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values.

About us:

Our team members understand our vision, contribute to our mission, thrive on innovative thinking, hard work and good, honest values. We live by these shared values: We are Good Stewards, We believe in Uncompromising Quality, We work as One Team, We Play to Win, and We Genuinely Care for each other.   

What you will do:

The Quality Support Specialist performs auditing and trending of supporting documents and processes related to the Food Safety (HACCP) and Quality Management Systems (QMS).  Conducts Food Safety & QMS related training.  Assists the Quality Supervisor, Quality Manager, and quality department in other supportive duties.

Here’s a day in the life:

• Possess an understanding of the Food Safety requirements to implement and maintain HACCP based food safety plans relevant to the scope of certification.
• Reviews and then prepares technical reports &/or trending by establishing a frequency schedule of review, collecting, analyzing and summarizing information and trends of documentation.
• Review, develop and maintain the Management Corrective Action Registers (Databases).
• Ensure all training records on critical food safety and quality are completed.
• Conducts internal Food Safety trainings to include:  Monthly employee trainings, employee Food Safety orientation (Onboarding), temporary/contract workers Food Safety training
• .Supports efforts in the building and improvements of QMS to include work related to document control (PM, ETQ/Reliance).
• Assists with regulator, 3rd party and internal audits and with Food Safety, Food Quality and SQF compliance.
• Ability to establish and maintain effective relationships with employees, supervisors and members.
• Ability to communicate effectively.
• Must be computer literate with beginner knowledge of Microsoft Word, Excel, Outlook and SharePoint. Intermediate MS Office skills are preferred.
• Must be a team player and be able to interact with staff at all levels of the company.
• Must be able to work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously.
• Must be able to prioritize work. Excellent time-management skills with the ability to work independently with little supervision.
• Must be able to work a varied schedule including week days, weekends, and holidays.

    Skills you’ll need:

Education:

·         High School Diploma or GED is required; An Associate degree in food science or a related field is preferred; Bachelor's degree in food or dairy science, or biology is a plus.  Practical experience in a quality assurance position and/or microbiology-food testing laboratory is preferred. 

Industry-leading benefit and reward programs:

We offer outstanding benefits to our employees. For more information, please visit the careers page: www.tillamook.com/careers.

We are committed to creating a diverse culture and inclusive conditions where all employees are heard, valued and feel a sense of belonging.  We rely on different perspectives, thoughts, backgrounds and cultures to inform our work, to help us be better as a brand and as an employer and to fuel our success.  We are seeking talent from a wide range of diversity, perspectives and backgrounds to join our exceptional organization and help us build our future.   

Tillamook County Creamery Association (TCCA) is a Drug-Free Workplace.   EEO

TCCA prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability status (including those related to pregnancy and childbirth), protected veteran status, membership/non-membership in a labor organization, or any other characteristic protected by law.