What are the responsibilities and job description for the Accounts Receivable Supervisor position at Tillamook?
Come join the Tillamook Team, one of the fastest-growing dairy brands in the US, where we Play to Win to create over 200 dairy products in 7 different categories: cheese, ice cream, yogurt, sour cream, butter, cream cheese and frozen meals. Our Uncompromising Quality has led us to become the #1 Cheddar, #2 Cream Cheese and #3 Family Size Ice Cream brand, but we’re not stopping there. We’re loading up for our best years to come and want you to join us.
As a farmer-owned cooperative since 1909, we know that being Good Stewards for our stakeholders and doing a little extra always pays off. We’re looking for team members with a One Team and Genuine Care mindset who are inspired to share the delight of the Tillamook brand with each other and others every day.
What you will do:
The AR Credit Supervisor’s primary function is responsibility for managing AR. This position will also develop and implement credit policy, and training. This position develops strategies and goals to reduce exposure to write-offs and helps to analyze and report credit terms and account risks, as well as oversee the credit application process, evaluation/implementation. This position ensures accurate and timely posting of all chargebacks and resolution on past due accounts.
Here’s a day in the life:
Lead, develop and administer all credit and collection policies and programs.
Manage customer onboarding, credit monitoring and collections.
Evaluate potential customer credit worthiness.
Develop reporting and analytics for senior management to monitor risk, collection activities and trends including DSO.
Continuously seek out new ways to automate, streamline or eliminate tasks to improve processes.
Reduce costs through manage by exception and scalability processes.
Review receivables aging reports weekly to identify accounts that require follow up communication
Review and analyze credit hold sales orders to determine the best course of action based on current data, working in conjunction with interdepartmental partners when appropriate.
Build strong customer relationships to create maximum value; routinely communicate via email and telephone with customer and internal associates.
Manage AR Credit Administrator and provide backup support including but not limited to payment processing, billing corrections and miscellaneous invoices.
Perform periodic customer credit limit reviews and adjust as necessary to maintain business continuity.
Review bad debt reserve quarterly to ensure potential losses are identified and accurately reflected on the financials.
Develop and maintain a good working relationship with external auditors providing all required documentation for interim and final audits.
Provide accurate data in a timely manner to third party credit reference requests.
Reconcile all applicable balance sheet accounts.
Executes other duties as required to provide cross functional support.
Advanced critical thinking skill set.
Displays intermediate/advanced accounting knowledge.
Communicate effectively and be committed to outstanding customer service.
Demonstrate team player mentality and interact professionally with all staff within the company structure.
Utilize a computer with intermediate knowledge of Microsoft Word, Excel, Outlook, and SharePoint. ERP system knowledge is required; MS Navision (NAV) is preferred.
Work under pressure, meet deadlines, and be flexible in working on multiple projects simultaneously.
Demonstrate excellent time-management skills with the ability to work independently with little supervision.
Knowledge, skills, and abilities:
Bachelor’s degree in Accounting, Finance or related field or equivalent experience.
Five years of relevant experience including leading a team.
Ability to coach and lead others.
Experience with credit management and accounts receivable.
Proficient in financial analysis, credit risk assessment and collections.
Excellent attention to detail with strong organizational skills.
Intermediate to advanced Excel skills required.
Strong interpersonal skills communicating with ability to build relationships at all levels across the organization.
Ability to multi-task in a high-volume work environment and meet multiple deadlines.
Physical requirements:
Sitting
Standing and/or walking
Lifting 25lbs
Vision for machine or computer operations
Hearing
Industry leading benefit and reward programs:
We offer outstanding benefits to our employees. For more information, please visit the careers page: www.tillamook.com/careers.
We are committed to creating a culture of inclusion where all employees are heard, valued and feel a sense of belonging. We rely on different perspectives, thoughts, backgrounds and cultures to inform our work, to help us be better as a brand and as an employer and to fuel our success. We are seeking talent from a wide range of diversity, perspectives, and backgrounds to join our exceptional organization and help us build our future.
Tillamook County Creamery Association (TCCA) is a Drug-Free Workplace. EEO
TCCA prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability status (including those related to pregnancy and childbirth), protected veteran status, membership/non-membership in a labor organization, or any other characteristic protected by law.
#LI-Hybrid
