What are the responsibilities and job description for the Parts Counter Person position at Tilleman Motor Company?
Tilleman Motor Company is looking for a Full-time Auto Parts Counter person to join our team.
At Tilleman Motor Company, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Tilleman Motor Company is absolutely critical to its success. Our Mission is to provide the best automotive and equipment solutions with our core values of community focus, integrity, honesty and communication.
This position is a 8 to 5 Monday thru Friday
Responsibilities
- Assist Parts Manager.
- Accomplish objectives through the use of proper purchasing procedures and inventory control.
- Work with the Service Manager, Advisors and Technicians to ensure parts are in-stock or ordered in a timely manner as needed for all scheduled repairs.
- Handle and resolve customer complaints courteously and professionally.
- Keep up-to-date on manufacturer warranty, policy, and return procedures.
- Knowledge and compliance with the federal, state, and local regulations that affect operation.
- Ensure that incoming inventory is stocked in the correct location.
- Maintain a stabilized inventory consistent with the requirements of the defined areas.
- Accurately price parts and accessories using the proper pricing source and keep the computer system up to date.
- Implement & carry out safety requirements.
- Demonstrate behaviors within Company’s Values in all interactions with customers, co-workers and vendors.
Qualifications
- 2 years of related experience in an automotive parts management position preferred
- Excellent customer service skills
- Professional appearance and work ethic
- High school diploma or equivalent
- Detail oriented and organized
- Valid driver's license and clean driving record
- Must be able to pass a drug test, background check and driving record check.
What We Offer
Medical and Dental
401K Plan
Paid time off and vacation
Growth opportunities
Employee vehicle purchase plans
Discounts on products and services
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
