What are the responsibilities and job description for the Customer Service Representative position at Tim Broyles - State Farm Agent?
Benefits
- Licensing paid by agency
- 401(k)
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
Role Description
As a Customer Service Representative with our State Farm Agent Team, you will create exceptional customer experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you a strong fit. You will enhance your career while resolving customer inquiries, collaborating with our agency team members, and anticipating the needs of our community members.
We are seeking a customer-focused and empathetic team member who is passionate about delivering outstanding service. If you are driven and sales-minded, we anticipate internal growth opportunities for you.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
Qualifications
- Strong communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
