What are the responsibilities and job description for the Service Advisor position at TIM DAHLE IMPORT INC?
Job Details
Job Location: North Salt Lake, UT
Salary Range: Undisclosed
Description
As our Service Advisor, you’ll play a vital role in ensuring customer satisfaction and loyalty. Your expertise in automotive service and your ability to build strong relationships will be instrumental in providing exceptional service experiences. You’ll be responsible for advising customers on necessary repairs and maintenance, ensuring their vehicles are serviced efficiently and effectively.
What you’ll do as the Service Advisor:
- Greet customers and assess their service needs
- Provide accurate estimates and explain repair recommendations
- Schedule service appointments and manage customer expectations
- Coordinate with technicians to ensure timely and quality service
- Resolve customer complaints and address concerns
- Promote additional services and products to enhance customer satisfaction
- Maintain accurate service records and documentation
Qualifications
What you’ll need to be our Service Advisor:
- 2 years' Experience Preferred.
- Strong communication skills: Ability to effectively communicate with customers, technicians, and management.
- Customer service focus: Passion for providing exceptional customer experiences.
- Technical knowledge: Understanding of automotive service procedures and terminology.
- Problem-solving skills: Ability to diagnose and resolve customer issues.
- Sales skills: Ability to sell additional services and products.
Why you’ll love working with us:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Supportive and collaborative work environment
- State-of-the-art facilities and equipment
