What are the responsibilities and job description for the Manager position at Tim Hortons?
Description
As a Manager, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.
As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the Owner in the day-to-day operations of a fast-paced restaurant.
Your 3 years of quick-service experience in a supervisory role combined with your practical knowledge of recruiting, training and coaching Team Members makes you an ideal candidate for this role.
Responsibilities :
- Managing labor costs through effective scheduling and floor management
- Controlling food & paper costs using order guides
- Ensuring that product launches and promotions are executed with perfection
- Resolving Guest issues, as well as working with your team to minimize issues
- Participate in the recruitment process
- Training new Team Members
- Monitor weekly and monthly inventories
- Prepare and provide restaurant Team Members with performance reviews
- Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place
- Coach & discipline Team Members as needed
- Be a leader and always lead by example by following all Tim Hortons policies and procedures
- Plan, organize, direct, control and evaluate daily operations
- Balance cash and complete balance sheets
- Complete cash reports and related forms
- Foster a positive work environment through leadership and example
Why Work for Us? We Offer :
Physical Demands :
Availability :
Requirements
Company Information
Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.
