What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Tim Noel - State Farm Agent?
ROLE DESCRIPTION :
As a Customer Service Representative - State Farm Agent Team Member, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. You will be the primary point of contact for our clients, providing expertise and assistance to educate customers about insurance options.
TheTim Noel - State Farm Agent is a growing agency that is committed to using a customer-focused approach, needs based approach to help clients protect what matters most to them.
An attention to detail, customer service skills, and desire to help people make you an ideal fit.
BENEFITS :
Competitive salary
Monthly bonus based on performance
Paid time off
Health insurance
401k
Training and Development
Opportunity for advancement
RESPONSIBILITIES :
Provide prompt, accurate, and friendly customer service.
Responding to inquiries regarding insurance availability, coverages, policy changes, claim submissions and billing clarification.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Establish customer relationships and follow up with customers as needed.
Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS :
Excellent interpersonal skills
Excellent communication skills
Proactive in problem-solving
Dedicated to customer service
Ability to work in a team environment
Bilingual - Spanish preferred
Property and Casualty license - must be able to obtain
Life and Health License - must be able to obtain
Customer Service Representative - State Farm Agent Team Member
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