What are the responsibilities and job description for the Host position at Timber Wood Fire Bistro?
Hostess Job Summary
The Hostess welcomes guests, seats with authority, and help ensure a great quality of service. Presents menus to guests and answers questions about menu items, making recommendations upon request. Is thoroughly knowledgeable in all aspects of the menu items and prices. Good with multitasking and great customer skills.
Hostess Duties & Responsibilities
Greet guests, escort them to their seats or waiting areas/bar, and present them with menus.
Receive and record guests' dining reservation.
Assign guests to tables suitable for their needs but always with authority.
Present bills, accept payments, operate cash register.
Ensure guests are seated promptly, be attentive at all times to guests seated in waiting areas or lounge.
Maintain contact with management, serving staff, expo and bussers to ensure that dining details are handled properly and guests' concerns are addressed.
Speak with guests to ensure satisfaction with food and service, and to respond to complaints, always to redirect to management.
Take orders from guests for food or beverages when necessary
Prepare tables for dinning, including setting silverware, and glassware, and cleaning if needed.
Inspect dining and serving areas to ensure cleanliness and proper setup.
Remove dishes and glasses from tables or Chef counter.
Job Types: Seasonal, Part-time, Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 10 – 30 per week
Benefits:
- Flexible schedule
Physical Setting:
- Casual dining restaurant
- Upscale casual restaurant
Shift:
- 4 hour shift
- Day shift
- Night shift
Ability to commute/relocate:
- Omaha, NE 68114: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $13 - $15