What are the responsibilities and job description for the Account Manager position at Timberline Landscaping Inc?
Account Manager
Timberline Landscaping, Inc. is an award-winning company serving Colorado Springs and the surrounding areas, “Creating your little bit of Heaven” for over 40 years. We offer a full range of services- landscape design, construction, and maintenance.
The Account Manager is responsible for client satisfaction and serves as the face of the company for a portfolio of commercial and/or residential landscape maintenance contracts. This position is responsible for quality control of his/her properties, sales of property enhancements, and timely submission invoices and collections.
Duties & responsibilities
- Ensures that customers are satisfied through effective communication, relationship building and regular site visits, as well as the ability to develop customer rapport
- Ensures quality expectations are being met and exceeded
- Communicate clients’ needs to the Field Supervisor
- Evaluate job cost on a weekly basis to ensure cost and times are within budget
- Invoicing of enhancement projects and timely collection of all monies owed for their portfolio of properties
- Estimate and negotiate contract renewals
- Propose estimates for enhancements to current maintenance contracts
- Provide direction to snow removal team on portfolio properties needs and quality control of sites during the storm
- Other functions as assigned
Physical Demand & Work Environment
- Occasionally lift and/or move up to 50 lbs.
- This job is an indoor/outdoor job which will require time spent at a desk environment using a computer as well as exposure to varying weather conditions.
Salary : $55,000 - $70,000
