What are the responsibilities and job description for the Front Desk Associate position at Timberline Lodge?
Job Type
Full-time, Part-time
Description
Greet guests, process room check-in and check-outs, share information necessary for safe and fun guest experience, post charges to rooms when necessary, process payments, balance cash and credit card transactions, run reports, update room statuses, answer guest inquiries, answer phones, issue keys and banks to individual departments, process necessary paperwork, sell lift tickets and snow park passes and other duties as assigned. Responsible for completion of daily desk duties.
Requirements
ESSENTIAL FUNCTIONS :
- Greet guests, process check-in / check-outs.
- Answer phones and guest questions.
- Process cash and credit card payments and balance transactions.
- Issue keys and banks to other departments.
- Complete various weekly and monthly duties as assigned.
- Ensure guest and employee concerns are resolved in a professional and timely manner.
- Be familiar with Timberline Lodge and Ski Area information and communication network.
- Actively participate in RLK and Company's Health & Safety Program by identifying and reporting potential hazards, reporting incidents, and promoting a healthy workplace
- Regular and reliable attendance.
QUALIFICATIONS :
PHYSICAL REQUIREMENTS :
Salary Description
17 / hr
Salary : $17
